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I just bought a new laptop models ACER ASPIRE 4552-341G322. but DVD / CD drive does not work, it gave an error indication. Why?.

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I expect it hasn't got the drivers installed yet.
Go to Acer's web site and download all the drivers you require and when they are installed, everything should work. If not, take it back for replacement as it is very new.
http://driverwhiz.com/drivers-en

Hope this helps.

Posted on Nov 08, 2010

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You need to get a recovery CD for your model laptop from Acer.
Download the recovery CD and device drivers from the Acer WEB site. Make sure you select the model of your laptop the drivers you that require that matches the Windows version that is installed on your laptop. Use this link to get to the Acer support: -
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Hi my name is kishan i have trouble in accessing my cd/dvd drive.It can't read any cd or dvd. when i checked the properties it showed an error massage.The massage was showig an error code 39 and says...


hello

  • re-install your driver cd again..
  • The Acer product they gave you the driver cd check it and install the driver properly definetly it works...
  • Your statement gives code 39 error message ..
  • so that drivers problem only.. check it..
  • re-install it...
  • If it's useful for you means plz rate me the 4 Thumbs ....

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do you get an error 200 yet ? i got one here that does the same thing and its a bad motherboard. tried to replace cd drive and harddrive and was no help

the motherboard cost to much and not worth the part and labor

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hi .. sir
go and try to open in safe mode .
restart >press F8.
see whether it work's..if not go to the bios setup and see the configuration and sellect . restart > delete . (for bios setup..).
replay me if any problem.. thank u sie. don't forget to fix.

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If it's brand new and giving you problems already I would take it back.



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