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Posted on Jan 02, 2017
if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.
PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.
Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.
Thank you so much.
Posted on Jul 07, 2008
well first of all uninstall the driver or drivers by going to the Control Panel, programs etc, if there driver is installed . Reboot, Now can you try another usb lead ? http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=&cc=us&lang=&product=1128296 now look at the post called Critical Update to Correct a PC to Printer Communication Issue download the HP Full Feature Software and Drivers install and connect the printer when prompt. Regards GeWiz
Posted on Jun 15, 2009
All you need to do is insert your Windows XP disk at start up and boot the disk by pressing any key when prompt to. Then run a clean install since a upgrade will not be available. You may want to backup your programs e.t.c.
Posted on Jul 20, 2009
Print spooler is printer service if this service is not running, it might not allow you to add or see any printer drivers
Try enabling print spooler service. Follow the instructions
Click on Start->Search->type "services.msc" hit enter. Service windows will open up, on the right side pane search for "Print Spooler"
-> double click to open service and select start type as "Automatic"
click on apply and click on "Start" botton to start the service.
Now try to install the drivers
Snapshot for more information.
Hope this helps
Posted on May 23, 2010
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