Strip between doors is hot

defrost timer might be stuck in the on position

send the model number,is other food in freezer still hard and cold?check ice cream best thing to check in freezer,if soft you know you have a problem,open the freezer door do you hear fan blowing?if not you could have a bad evap. fan motor or a bad computer board but you need to send model number and more info.

most refregerator..usually open the door at day time..so it will not keep on required temperature o degreefrequent opening refrigerator,must be adjust the thermostat to higher setting..

Ok.. Just a bit of info for you if you have to sometime in the future do a parts search. This unit is the same as the Hotpoint HSS25GFTWW

Now for the icemaker problem.

When ice makers start making less ice it is usually a sign of some other problem.
1. Ice build up on the evaporator coils in the back of the freezer.
2. A slow or not functioning evaporator fan.
3. Dirty condensor coils in the back or the unit
4. A condensor fan that is running slow or not turning.
5. An automatic defrosting problem (most common problem)

If you have ice cream you probably notice that it is softer than usual. Or things in the freezer just are not as stiff as they usually are. When you notice this the freezer is warming up but the fresh food compartment is fine.

1st.. check to make sure the control panel settings are set to "0" for the freezer and "37" for the fresh food compartment.

2nd.. look for any obvious signs of ling build up in the bottom and back of the unit.

3rd .. Listen to the evaporator fan in the freezer compartment.
a. must be running full speed
b. should not sound like it is striking anything

4th.. Is the chassis near the doors hot to the touch? (should be warm not hot)
a. if hot to the touch the condensor is not getting rid of the heat due to lint build up, or slow / stuck / failed condensor fan.

5th.. there is always the very rare chance that there is an actual problem in the ice maker. (thermostat)

Parts reference: http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5203104&diagram_id=24933028#d24933028

Thanks for using FixYa.

Kelly

This should be OK. There are heat strips placed behind the door frame to prevent sweating around the door frame due to the metal being cold normally without the strips. Thanks, Sea Breeze

Make sure all ice is completely off the coils. Then if it continues to build up ice or frost on the back, your timer , heater, or thermostat are out and will need replacing.

check to make sure that the fan in the back is working and then clean the condenser coil underneith the frig

you problem check and see if your fan condeser working best call service

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck