Forgot password, but see two accounts. Need to talk to someone.

You will need to start a completely new account.
The previous one cannot be activated.

They do it that way so someone who has stolen a phone or
a wife/husband that is nosy or other examples cannot
access a person's account illegally.

When you are trying to login, there is a link to 'Forgot Your Password?' - you only need to doink it and follow the security verification instructions ... PNC Bank

Goto the login page and click on I forgot my password. Google will send you a reset code, so you can setup a new password. If the account is not yours, the legal owner will get a message someone is trying to reset his / her pass word. Gmail Email from Google

First, try to remember your log in information. If you forgot your user id or password then you can use the forgot password/user id link. If you are prompted with the account info questions you just need to answer 2 of those to get the reset password.

If the above steps will not work then you need to contact eBay thru the customer support link on the upper right and choose account security. There are 3 possible reasons why you are unable to access your account.

1. if your account's been compromised, you will need to talk to eBay's account security team. they will ask you several questions to verify your identity.
2. if you or someone else requested the closure of your account. Most of the time your account's termination will be pending but once 180 days passed then your account will be permanently be deleted. If it's already deleted then you will not be able to use it anymore, you will need to create a new account.
If it's only pending termination then you will just need to talk to general support, they will just reinstate your account and send you a password reset link.
3. If you didn't use your account for a long time, usually a year or more. eBay suspends inactive accounts, reason is that they are preventing others to access and use your account. You will need to talk to general support about it so that they can reinstate your account.


Hope this explains it. Better yet, try to clear the saved password in your browser for eBay and clear the cache and cookies of your computer. You may also try to use another browser.


Thanks for using Fixya!

Thanks for visiting FixYa!

Click on this link to view a video tutorial to report your problem to Yahoo Support:
Click here: http://www.ehow.com/video_4985346_contact-yahoo-support.html

Instructions

1. Click "OK" to close the message that appears when you enter the wrong password while attempting to log on to your computer.
   
2. Click "Reset Password," then insert or connect your password reset disk to your computer. The password reset wizard launches.
   
3. Type the new password you want to use when prompted, and then type it again to confirm.rate and comment if this post is helpful
   

you can go to forgot password section and answer security question and get back your account online...just follow the instructions by clicking forgot password