Question about Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor
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Posted on Jan 02, 2017
have you checked the error codes on the heater?
you can do this by powering off the controler and pressing the up and down keys for a few seconds. this should take you into the diagnostics mode scroll using the up and down keys till you find the one that has the letter E on it and that will give you the last 8 error codes write them down and get back to me
Posted on Jul 29, 2009
Most likely problem is the remote control not the main board. A safe temporary fix is to unplug the heater from the 110 volt outlet, remove the two low voltage wires from the remote control and use a small wire nut to connect the two conductors together. Plug the heater back into the 110 outlet and the heater should work just fine. The default water temperature is about 118 degrees at the heater. Replace the remote control ASAP.
Posted on Aug 03, 2009
turn the water flow off and control off and hold the two arrow buttons together
then use the up arrow to get to e and the down arrow to get to 1 what do you see?
Posted on Sep 10, 2009
SOURCE: Rheem Eco-180dvn. Error code 12
actually, does it give you a big rumble? if it does, then your problem is that the meter's btu's are not high enough and there's too litle gas getting to the heater so it's blowing itself out, basically. you'll need to call your gas provider and ask for them to bring in a higher btu meter. around 220,000 btu meter is best, so your furnace and gas stove(if you have one) dont take to much gas themselves, meaning dont get a 180,000 btu meter, because it would only be able to supply the heater.
Posted on Oct 18, 2009
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