When I turn my computer on. It goes directly to a screen for PC recovery. I allow it to do it's thing but it just goes back to the same PC recovery screen that it first was on. How do I get my computer to work again. I have important family pictures on it and don't want to loss them.
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Re: PC recovery screen
Ok..you may need to go through the F8 door(safe mode) and then see if you can run a virus scan..if that's not doing it, then you may need to have the drive removed, the data recovered, and then formatted, and operating system re installed
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You may have files that you want to keep that you saved on your hard drive, but if you haven't backed them up then you will have to lose them because the only thing you can do to fix this is use the factory recovery disk which will wipe your hard drive clean.Just put the disc into the disc tray and you should get an option to start the recovery disc when you turn on the computer, it will tell you to press a key to start it which might be f3 or something different, I'm am not sure what key but when you have done that you should be able to start the recovery and wipe the hard drive clean and it should solve your problem
What you can try to do is hit "Ctrl" + "Alt" + "Delete" which should open task manager once you've reached the black screen. Click "File" from the menu bar and then "New Process". Type "explorer" in the box, and, Voila!, you should be able to see things again.
Sadly, this is indicative of a virus or corruption of the operating system. I'd recommend backing up all your stuff and then tapping "F8" while you're computer is turning on, hitting "Enter" on "Repair my Computer", clicking through the dialog box, and then select the "Acer Recovery" option. This will wipe everything back to factory defaults.
You need to boot from them to launch the recovery process. The key to press to select boot device is in the first screen that appears. Press it, select the cd/dvd unit and follow the instructions on the screen.
Turn off the computer. If the computer is in a state that it can be properly shut down, follow the normal shutdown process. On the other hand, if the computer is not reacting to anything, simply pull the cord from the wall.
Restart the computer. Plug the computer back into the wall and press the "Power" button. Wait for the eMachine's computer to reach the screen that reads "Press F11 to start recovery." Once this screen appears, press the F11 key on the keyboard multiple times to make sure that it registers. If the recovery screen does not come up, you will need to turn the computer off and back on again and attempt to press the F11 button again when the prompt appears.
Select the proper option. After the F11 key is properly selected and the recovery screen appears, there will be a list of recovery options. Scroll to the option that says: "Full System Restore (with Backup). Choosing this option will move all of the contents of the Hard Disk to the C:\My Backup file. This will ensure that important files that have been created on the computer will not be deleted. However, the applications on the computer will need to be reinstalled.
Allow the Full System Restore to run its course. Depending on the age and effectiveness of the eMachine computer, it is possible this process could take up to 45 minutes. When the system restore is complete, the computer will restart itself. The startup could also take a while due to the fact that it will be restarting in Safe Mode.
Reinstall applications. Any of the files created on the computer should be saved. However, the applications that created them need to be reinstalled. This means that applications like Microsoft Office or Adobe software will need to be reinstalled from disks or online before you can open files created with Microsoft or Adobe programs.
Hi I believe that wouldn't be a problem. If you want to do a system recovery, the laptop usually comes with a back up partition where all the files to do system recovery is stored. You can use these files to restore the setting back to the point when you first purchased the item.
REMEMBER: All your datas will be erased when you do the System Recovery.
For me guide you on have to access the files, I need the make and model of your laptop.
NOTE: If the RECOVERY or FACTORY_IMAGE partitions on the hard drive have been deleted OR the files in these partitions have been deleted, these steps will not work. You must use recovery discs.
Turn off the computer.
Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.
Turn on the computer and immediately press the F11 key repeatedly , about once every second, until Recovery Manager opens.
Click Next . A Microsoft System Restore screen opens.
Select No, I would like to see other options , and then click Next . A System recovery screen opens.
Click Yes , and Next to continue the recovery process. The Recovery Manager gives you the option of backing up your data files. To do so, read Backing up your files .
To continue recovery, select No , and then click Next . A recovery progress screen opens. Wait while files are restored.
When System Recovery is complete, click Finish
The computer restarts and continues into Windows setup.
Complete the setup screens and wait until the computer finishes the setup.
Turn off the computer, reconnect all peripheral devices, and turn on the computer.
Before using the computer, update and protect it by reinstalling any virus and security software that was installed before the System Recovery.
Reinstall any software applications that were added after purchasing the computer, and replace any files that were backed up.
When your computer boots and reaches to the background screen, press ctrl+alt+del and see if Task Manager appears.
If it does, then go to File, New Task (Run) and type explorer.exe and press enter. Your desktop should appear. It may have accidentally been removed from startup.
If it does not, then it might need a repair or recovery due to loss of files.
If you made the recovery disc's when you first purchased the pc, use them.
If it has a recovery partition on the hard drive all you need to do is hit what ever key it says on the screen when booting up (turning on) sometimes its F11,to start the recovery back to its initial purchased state,
then follow any directions it gives,it may ask if you want a destructive recovery,or not ,distructive means the hard drive will be formatted and ever thingthat's on it will be wiped of,
non destructive will only re install the operating system and drivers, and should keep all your programs.