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Audio Issues On my maestro 3225...I go to Sytem Settings.audio and unmute speakers and turn volume up full...run the audio diagnostic and nothing...On the map screen the speakers are muted...so I unmute in the map screen...return to system settings.audio and the setting is mute...is there a fix?

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  • knotty14 Jun 16, 2008

    reset doesn't fix it...the 2 mute functions (map screen & system settings) seem to be working against each other...still nothing on the audio diagnotic test..

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4 Answers

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  • 1,183 Answers

Hi,
The 3225 Gps, is known to have some software glitches. Reseting the device, should solve your problem as told by Ekse.
Alternatively you can call Magellan Support on the following number 800-805-6003.


Thanks
Mandeep

Posted on Jun 16, 2008

  • Mandeep  Singh
    Mandeep Singh Jun 17, 2008

    Hi,

    Even after the reset if the audio is not working , there has to be an issue with the Hardware ie. either the sepakers or the sound card. I would suggest again if its in warranty get it serviced from the vendor or get the same replaced.



    Thanks

    Mandeep

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  • 243 Answers

There are two ways to access the volume controls; one is tapping the speaker icon on the Map screen
and the other is through User Options.
Changing the Volume from the Map Screen.

1. Tap the speaker icon
2. Tap on the Mute button to mute the volume or tap inside the volume adjust bar below the
Mute button to change the volume levels.
3. Tap save
If you have the volume muted the speaker icon is displayed with a line through it indicating it is
muted. To unmute, tap the speaker icon again and the Maestro will automatically unmute. To make
any other adjustments to the volume, press the speaker icon again.


Changing the Volume from User Options
1. Access the Main Menu.
2. Tap the Next arrow to access the Main Menu Page 2.
3. Tap User Options.
4. Tap System Settings.
5. Tap Volume.
6. Tap on the Mute button to mute the volume or tap inside the volume adjust bar below the
Mute button to change the volume levels.
7. Tap save


make sure you tap save when you do it. this might be your problem.

let me know if its not so i can further assist you
thanks,
Nate

Posted on Jun 16, 2008

  • 2 more comments 
  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    if for some reason this doesnt work and you do have to reset the device as others say. Make sure you backup any extra Map packs you may have installed so you dont lose them.

    you do that like so



    Backing Up and Restoring Data

    Backup and restore provides a way of storing the address book and other data to a SD/MMC card. When the data has been backed up, it can be restored at any time. Please note that when you restore from backed up data, address book and other data will be replaced with the data. The Magellan Maestro cannot append backed up data to your existing data.
    Backing Up Data
    1. From page 2 of the Main Menu, tap User Options.
    2. Insert a SD or MMC card with available space into the SD slot of the Magellan Maestro.
    Note that backing up data will overwrite any back up files on the SD or MMC card.
    3. Tap Backup and Restore.
    4. Tap Backup.
    5. Confirm backup. Tap Yes.
    6. Operation successful! Tap OK.
    7. Tap Back arrow to exit.

    Restoring Data

    1. From page 2 of the Main Menu, tap User Options.
    2. Insert a SD or MMC card with available space into the SD slot of the Magellan Maestro.
    Note that backing up data will overwrite any back up files on the SD or MMC card.
    3. Tap Backup and Restore.
    4. Tap Restore.
    5. Confirm restore. Tap Yes.
    6. Operation successful! Tap OK.
    7. Tap Back arrow to exit.

    hopes this all helps you


  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    I would suggest to try making sure that its not saving the setting before resetting the device as it would be useless to loose all the data if it doesnt have to. You can do this by following the first steps I posted to you.

    glad i could help,

    Nate


  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    well then it seems your unit has obtained a glitch that i came across a few times when researching your problem. you can send them the unit and have it serviced for about 25$ plus shipping as i can find from a previous consumer that had the same problem.

    to set that up please call 1-800-805-6003

    glad to be of service,

    Nathan


  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    thank you for the same post as mine eske, im glad we both want to help.

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Hi,

Initially, let's assume that for some unknown reasons part of your configuration/settings has been messed up. Then, what would be needed would be to revert the unit back to factory defaults by doing a full hard reset that is poke the small hole with the paper clip which would be in left hand side of the unit. Of course all other personal configurations would likewise be defaulted.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jun 16, 2008

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Have you tryed to reset the device, also performing a software update useing your desktop software might fix the problem.

Posted on Jun 16, 2008

  • Ekse Jun 16, 2008

    heres the user manual

    http://www.magellangps.com/assets/manual...



    page 14



    Volume





    There are two ways to access the volume controls; one is tapping the speaker icon on the Map screen

    and the other is through User Options.



    Changing the Volume from the Map Screen.



    1. Tap the speaker icon .



    2. Tap on the Mute button to mute the volume or tap inside the volume adjust bar below the

    Mute button to change the volume levels.



    3. Tap Save.



    If you have the volume muted the speaker icon is displayed with a line through it indicating it is

    muted. To unmute, tap the speaker icon again and the Maestro will automatically unmute. To make

    any other adjustments to the volume, press the speaker icon again.

  • Ekse Jun 16, 2008

    in the page 10 of the manual you can see a image of the rest switch on the side

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