Question about Canon PowerShot S3 IS Digital Camera

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  • reonna Jun 21, 2008

    Lens Error, Restart Camera error, like the lens is stuck and trying to focus

  • Anonymous Jun 29, 2008


  • Anonymous Jul 03, 2008

    i am forom china ,my s3 is has tihis problem


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Success !! I had the same problem--my lens was stuck in full-out position. Turn it on and get the "Lens error--restart camera" message, and the lens gears sound like they're trying to do something though the lens doesn't move. Batteries were clean and charged; contacts were spotless. Tried the old school method of knocking the **** out of it on (a few solid raps on the palm of my hand and a couple of lighter ones on the kitchen table), and nada. Took off the ring around the lens and blew air down there into the gears--nada. Was about to take that ****** apart as Jeffs1 did, above, and see what was going on, but couldn't find my tiniest screwdriver kit. So....tried this---when turning on the camera I immediately pulled the zoom lever to the right and held it. The lens wobbled in & out just a little, and when the error message came up, the final lens position was slightly in from where it had been. Then I did this 8 or 9 more times, and finally the lens was fully retracted, though I was still getting the error message and the camera was not working. So I tried the opposite, and held the zoom lever to the left while turning the camera on--it extended fully, and then retracted til it was about a half inch out when the next error message came on. Played with it back n forth using the zoom lever, and all of a sudden--PRESTO !!!! Camera lens is fully out, retracts, and it behaves like normal (so far) !!! For some reason the gearing wasn't engaging--I think my girlfrend had her fingers over the lens and accidentally turned it on (kind of like turning it on in you pocket on accident), but she's not fessing up. Hopefully the gears have "re-meshed", if that is possible, and the camera's back to (almost) new. Working for now, and crossing fingers it stays that way cuz I loved it, but won't be surprised if it has some lasting damage that shows up sometime down the road. But for now, all is better !!

Posted on Jan 05, 2010

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I removed the left ( viewd fron the back) plastic side cover anf the front plasticcover: 2 screws on the side and 2 on the bottom for the left cover. 3 scews on the bottom, 1 screws on the left side,2 screws below the flash, screws on the rigth side. Be carefull not to tearoff the small electrical cables.

After removing the front cover I assemble it again...and it works. I think it was mechanical jam or something like that.

If you are carefull I think the risk worth the 124$ which is 1/3 of the camera cost.

Posted on Jul 12, 2008

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It's about $124 repair charge if your camera is out of warranty. I called Canon and the guy said to be sure the batteries are now wearing down (which I charged mine last night thinking that was the issue and it doesn't appear to be, however, I'm going to buy some new ones JUST to be sure), but other than that it would have to be serviced because it's something internal. The only place to have it serviced is in Illinois, so it's a send off, he said other Canon shops only service SLR's, not these little automatic ones. really stinks to have my camera malfunction at the end of ball season!

Posted on Jun 21, 2008

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Error 18

Something is bent or jammed service will probably cost nearly as much as a replacement camera. Sorry. You can try to cycle the zoom button on the camera a few times before you again try to power off and retract the lens but I am not optimistic of any solution short of repair or replacement.

Nov 30, 2013 | Canon G7 G9 S3is S5is S2is

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Canon SD770 IS's lens won't close. I get error message: Lens error, restart camera. Restarting doesn't work. Any advice? Strange that it won't even take photos or playback while the lens is stuck!

Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
Try to remove the battery and re-insert it, then turn on the camera again. If the message still persist, take the camera to a service center because there may be a problem with the lens.

Please let me know if you have any questions and if this solution was helpful.

Thank you for using FixYa

Apr 15, 2011 | Cameras

2 Answers

Lens error says restart camera how to restart canon S3iS camera


Unfortunately a "lens error" message is not something that you will be able to fix. This error indicates a system failure and requires the camera to be sent in for servicing and repair.

Mar 19, 2011 | Canon PowerShot S3 IS Digital Camera

1 Answer

Lens error

If you've recently dropped the camera you may have damaged the lens tube (housing) or jarred the zoom mechanism off of its track. Either one of those problems will require professional repair. If it hasn't suffered from a drop, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, your batteries may be to weak/worn to properly power the camera, or the camera may require professional repair.

Oct 16, 2009 | Canon Cameras

1 Answer

I have a Canon Powershot S3IS and I recently purchased a 2x telephoto lens. When I use the telephoto lens and try to extend the distance as far as it will go, the camera shuts off and says lens error...

Did you tell the camera that you are using an external/additional lens? You have to specify it somewhere in the menu, the camera gives you some options (the lens model numbers) and you need to match it with your lens' model number.

Sep 30, 2009 | Canon PowerShot S3 IS Digital Camera

1 Answer

What does E18 mean?

Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off. This is caused by dirt in between the telescoping portions of the lens. You can clean this with compressed air, generally. Blow air all around the turret sections of the lens. you can also GENTLY push the lens inward ( have the lens extended and take the battery out... then push inward...)

Jul 10, 2009 | Canon PowerShot S50 Digital Camera

1 Answer

Neither viewfinder will work - nothing appears I have a Canon Powershot S3IS

It could be a stuck shutter. To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

Jun 23, 2009 | Canon Cameras

1 Answer

Displays "lens Error"

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

Apr 22, 2009 | Canon PowerShot S3 IS Digital Camera

1 Answer

Lens error in S3IS

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

Apr 22, 2009 | Canon PowerShot S3 IS Digital Camera

1 Answer

Lens won't extend

The lens is jammed meaning you are going to have to open it yourself you should onlyhave todo that once and itshould work again

Hope This Helps - Josh

Jan 30, 2008 | Canon PowerShot S2 IS Digital Camera

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