Question about Canon PowerShot S3 IS Digital Camera

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Canon S3IS POWERS UP AND THEN SAYS LENS ERROR AND THEN CUTS OFF. LENS WILL NOT MOVE IN OR OUT, IT IS LIKE IT IS STUCK

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  • reonna Jun 21, 2008

    Lens Error, Restart Camera error, like the lens is stuck and trying to focus

  • Anonymous Jun 29, 2008

    WEHN I SOOM THE CAMARA TURNS OFF.

  • Anonymous Jul 03, 2008

    i am forom china ,my s3 is has tihis problem

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Success !! I had the same problem--my lens was stuck in full-out position. Turn it on and get the "Lens error--restart camera" message, and the lens gears sound like they're trying to do something though the lens doesn't move. Batteries were clean and charged; contacts were spotless. Tried the old school method of knocking the **** out of it on (a few solid raps on the palm of my hand and a couple of lighter ones on the kitchen table), and nada. Took off the ring around the lens and blew air down there into the gears--nada. Was about to take that ****** apart as Jeffs1 did, above, and see what was going on, but couldn't find my tiniest screwdriver kit. So....tried this---when turning on the camera I immediately pulled the zoom lever to the right and held it. The lens wobbled in & out just a little, and when the error message came up, the final lens position was slightly in from where it had been. Then I did this 8 or 9 more times, and finally the lens was fully retracted, though I was still getting the error message and the camera was not working. So I tried the opposite, and held the zoom lever to the left while turning the camera on--it extended fully, and then retracted til it was about a half inch out when the next error message came on. Played with it back n forth using the zoom lever, and all of a sudden--PRESTO !!!! Camera lens is fully out, retracts, and it behaves like normal (so far) !!! For some reason the gearing wasn't engaging--I think my girlfrend had her fingers over the lens and accidentally turned it on (kind of like turning it on in you pocket on accident), but she's not fessing up. Hopefully the gears have "re-meshed", if that is possible, and the camera's back to (almost) new. Working for now, and crossing fingers it stays that way cuz I loved it, but won't be surprised if it has some lasting damage that shows up sometime down the road. But for now, all is better !!

Posted on Jan 05, 2010

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I removed the left ( viewd fron the back) plastic side cover anf the front plasticcover: 2 screws on the side and 2 on the bottom for the left cover. 3 scews on the bottom, 1 screws on the left side,2 screws below the flash, screws on the rigth side. Be carefull not to tearoff the small electrical cables.

After removing the front cover I assemble it again...and it works. I think it was mechanical jam or something like that.

If you are carefull I think the risk worth the 124$ which is 1/3 of the camera cost.

Posted on Jul 12, 2008

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It's about $124 repair charge if your camera is out of warranty. I called Canon and the guy said to be sure the batteries are now wearing down (which I charged mine last night thinking that was the issue and it doesn't appear to be, however, I'm going to buy some new ones JUST to be sure), but other than that it would have to be serviced because it's something internal. The only place to have it serviced is in Illinois, so it's a send off, he said other Canon shops only service SLR's, not these little automatic ones. HTH...it really stinks to have my camera malfunction at the end of ball season!

Posted on Jun 21, 2008

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Welcome to FixYa

Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
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