Question about RCA Televison & Video

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RCA RTD325W home theater system, does not play background sounds, only emits sounds when actor is speaking,but at a pronounced level. Seems to mute itself off if sound is not loud enough in production, and mute itself back on when pronounced speaking or production sounds increase. Should this be a returnable item, or is there a way to remedy this situation? Thank-you

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Kuczekt,

I just got this same unit and am having the EXACT same problem. I called their customer service line and they were no help AT ALL. From what I've read, a lot of people are having this same issue with this unit. If it's a common problem, you would think RCA would acknowledge it, but they don't. All they'll tell me to do is take it back. If you find a solution, please post it as I will do the same...

Posted on Dec 21, 2010

  • bluebugsy@hotmail.com Jan 04, 2011

    I had this problem and bought an optical audio cable to replace my component cables and now my problem is fixed. Hope this helps you.

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I had this problem - connected to Comcast HD cable box. I replaced my component cables with an optical audio cable and that solved my problem. I also upgraded to a HDMI cable, but that had nothing to do with fixing the audio problem.

Posted on Jan 04, 2011

  • paulmreese Feb 11, 2011

    I bought the same unit, with an optical cable, and have the exact same issue. Sound varies wildly, no adjustments in level or surround controls fix the issue. I called RCA and they said "Yeah take it back". I was so disgusted I through the control unit in the trash. It's not about the money, it's about taking the time to install something, get it completely set up, only to see it not work correctly AT ALL. I've not been this disgusted with a product in many years.

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