Question about Polti AS700 Canister Steam Vacuum

2 Answers

Steam coming out of the back of the unit and not out of handle

I suspect the hose has been damaged after the unit fell face forward down two stairs (I was steam cleaning carpet on the stairs). Since then, I have not been able to use the unit. I am in Australia now (bought the unit 8 years ago in Germany) and am looking for someone who can help repair/replace the hose, if that is the problem. What do you think? mj

Posted by on

  • mj28 Jun 16, 2008

    yes and it still generates steam.

×

2 Answers

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  • 319 Answers

Please try this service center, hopefully they can help you!

Contact Us & Customer Care Steam coming out of the back of the unit and not o - icon_phone.gif Toll free Australia 1800 658 800 icon_phone.gif New ZealanSteam coming out of the back of the unit and not o - icon_phone.gif+61) 2 8005 1682
icon_phone.gif Telephone: +612-9911-7071 icon_fax.gif Fax: +612-8588-1228
Address: 133 Alexander St
Crows Nest NSW 2065

Posted on Jun 16, 2008

  • 1 more comment 
  • Brian Berndt
    Brian Berndt Jun 16, 2008

    Or try this :



    Polti Repairs Contact Austeam 1300-132-965

  • Brian Berndt
    Brian Berndt Jun 16, 2008

    Let us know how it goes!



    Brian

  • Brian Berndt
    Brian Berndt Jun 16, 2008

    HERE is the Website for the service center.



    Good luck! By the way how is winter down there, our summer is HOT here!

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  • 243 Answers

Does the unit still turn on?

Posted on Jun 16, 2008

  • 3 more comments 
  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    if i were you id give polti a call as you can still get replacement parts if you think you just need a hose

    CLICK HERE FOR POLTI CONTACT LINK





  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    yes that is the proper number to call

    1800-658-800

    or this website
    CLICK HERE

    and according to Polti all you need is a universal 32mm hose.

    which is something like this
    CLICK HERE


  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    sorry the on the last comment the correct link was suppose to be the following link

    CLICK HERE

    that right there should be all you need. you can still contact polti to see what is more cost effective.

    glad i could help,

    Thanks,
    Nate

    thanks for using FixYa


  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    is there any other damage besides the flex hose on the unit?

  • Nathan Ayers
    Nathan Ayers Jun 16, 2008

    well let me know what you decide to do and im glad i couldve been the one to help you.

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Hi There,

I'll be happy to walk you through step by step how you can attach the hose to your Hoover SteamVac.

Here are step by step instructions for you:

Step 1. To prevent possible leaking, remove
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23501df.jpg

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5524d04.jpg

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2b79b23.jpg

Step 5. Before connecting tube (H) to
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b95cee8.jpg

Step 6. The tank replaces in a hinge-like
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7d36490.jpg


I hope that this was helpful to you in hooking up your Hoover SteamVac hose. If you found this helpful, please be so kind and rate my repair helpful by clicking the 4 thumbs up icons in the top right hand corner of the repair, this is really appreciated.

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I'll be happy to walk you through step by step how you can attach the hose to your Hoover SteamVac.

Here are step by step instructions for you:

Step 1. To prevent possible leaking, remove
clean solution tank by pressing down on
tank handle (D) and pulling forward; set
tank aside (do not set tank on furniture2_bing.gif).
Remove hose from storage rack.

23501df.jpg

Step 2: Step on handle release pedal (E) and
lower carpet cleaner handle until it rests
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Unlatch back part of recovery tank and
remove lid.

c8d927f.jpg

Step 3: Remove recovery tank front panel (F)
by sliding it straight up.

5524d04.jpg

Step 4. Replace panel with converter (G).
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2b79b23.jpg

Step 5. Before connecting tube (H) to
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extended by pulling tan collar toward
tube.
Open door on hood labeled “Stair/
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round solution tube connector onto
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that it is fully connected.

b95cee8.jpg

Step 6. The tank replaces in a hinge-like
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For full suction, it is important that
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Reverse procedure to remove hose
and solution tube.
Raise carpet cleaner2_bing.gif handle to upright
position.

7d36490.jpg


I hope that this was helpful to you in hooking up your Hoover SteamVac hose. If you found this helpful, please be so kind and rate my repair helpful by clicking the 4 thumbs up icons in the top right hand corner of the repair, this is really appreciated.

Thanks again,

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One other place you may look on your machine (as long as the upholstery hose for stairs and furniture is already attached to the machine, and you don't have to hook anything up to the dirty water tank to use the attachments) while the dirty solution tank is out of it, is where the attachment hose makes connection with the vacuum. If you recline the handle down while you have the dirty water tank out, look in the back of the handle housing for a hose that enters the housing 3/4 down the housing. Now follow the hose on the inside of the handle not the outside, follow it up to the point where it goes into the neck, near where the suction hole is. Right at the end of the hose, right before the hose cuff, is this ripped, or damaged here?

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