New netgear 624 router and having trouble keeping it connected
I have been using netgear routers (my second) for several years. I started having problems with the last one and did everything Netgear told me to do and finally bought a new one. Here is problem. I run cable to vonage (linksys) router then to netgear. I get a strong signal but the netgear will disconnect for no reason no matter how close I am when I connect. I can connect to any other wireless but not my own with being disconnected. i have moved the two routers apart. I have tried wiring them different. I have contacted both netgear and linksys for suggestions. I have had tech man look at it and nothing works. It is like the two conflict and netgear drops signal. Can anyone get me through this? I do not want to buy another router.
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Re: new netgear 624 router and having trouble keeping it...
You can try changing the wireless network name or ssid, change the wireless channel to 11 and enable WPA as the wireless security.Just open IE then type http://192.168.0.1 on the address usernama is admin and password is password then do the changes there.
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If it is this new I would suggest calling Netgear and have their support help you out. Due to the way their warranty works that would be best. I have a netgear router and hate it. I wish I had taken it back as soon as I had trouble. I also out sourced my problem and keep fooling with it, till it was to late to return it and the warranty ran out. Netgear is the hardest most difficult routers to deal with. May or may not work with AT & T DSL they will not tell you if that is the problem or not. Tell you it's your wireless phone or your neighbors who knows, In other words they do not know what causes these problems. Sorry for your trouble with Netgear.
Sorry to say, but it sounds like your router is toast. Not really a big deal. Get a new one. The 624 wasnt a fantastic router to begin with. A new router will far exceed the capabilities of this router anyway. Hope this helps : )
Please change the wireless channel on the router and check if it helps.
I hope this information allows you to resolve this issue.
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If I am understanding you correctly, you are removing the cable from the modem, then connecting it to the router. This is your first mistake. Once you've completed the connecting wizard on the CD that came with the router, you should take the cable that is connected from your modem to your PC, and disconnect it from the PC and connect it to the "WAN" port on the router. Then take a second CAT5 cable, and connect it to port 1 on the router, then to your PC where the first cable was connected. If this does not solve your issue, please respond.
This is no small undertaking. You will first have to decide if you are going to use software or hardware vpn. Software vpn is free and only requires that you install it (the client) on whatever remote system you are using to connect to the 624. I can say that you want to have your internet connection point (DSL modem or Cable modem) set to "bridge" mode. This will pass through all traffic to the netgear directly. Some (like a speedstream 5200 DSL modem) allow this or they have a DMZ feature which will accomplish the same. Either way you want to ensure ALL ports and all traffic are getting to the netgear. Once that is done you simple create a string at both ends that match for your security phrase and an authentication that matches and you should be good. It's really a lot more than what could be provided here. (Several lengthy documents worth) but I can provide you with a useful link that will give you an a-z about VPN and has specific walkthroughs for Netgear users only.
Hope this helps a little.