Question about Solis Palazzo Espresso Machine

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I accidently poured about half a cup of water into the bean hopper. Now it still grinds beans but it will not start to cycle (the bean light does not turn off). Can i take it apart and dry it out or clean it out.

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Taking the grinder apart is not easy to do and get it back the way it is suppose to be is not easy. The first thing I would do is turn the big knob to the 18 or max and the small knob to the -, and try again. If that works leave it there for a couple shots to clean everything out. If that works continue. Then while the grinder is grinding, turn the big knob back down to 8-10 and make some more drinks. 6 to 8 is a good start.
If it didn't work you will need directions but the damage may be already done. The burrs ghave no coating on them and they can rust very quickly. you may need new burrs or a new grinder.
I have a saying " If you are working on the water, keep the bean hopper covered and vice versa". Cross contamination will damage the machine very quickly.

Posted on Nov 08, 2010

  • 2 more comments 
  • jhuser Nov 09, 2010

    Thanks , I did as you said, but first i vacumed the grinder and the hatch behind the main group assembly, a lot of grounds came out . Then i turned the knobs to 18 and -,then put new beans in the hopper and tried to make coffee..............The grinder grinds the beans for about 10 seconds as normal ,but the bean light stays on and the machine wont go to the next step in the cycle.
    Do you think I short circuited something when I poured the water into the hopper?
    Whats my next step , send it out for service? , I hate to send it away if I might be able to repair it .
    Thanks for your time.

  • jhuser Nov 09, 2010

    Thanks , I did as you said, but first i vacumed the grinder and the hatch behind the main group assembly, a lot of grounds came out . Then i turned the knobs to 18 and -,then put new beans in the hopper and tried to make coffee..............The grinder grinds the beans for about 10 seconds as normal ,but the bean light stays on and the machine wont go to the next step in the cycle.
    Do you think I short circuited something when I poured the water into the hopper?
    Whats my next step , send it out for service? , I hate to send it away if I might be able to repair it .
    Thanks for your time.

  • bansheracer Nov 12, 2010

    The problem witgh water in the grinder it can get into the sun gears below the grinder. If the grinder turns its not shorted. There is a long passage from the grinder to the doser and that can get gummed with wet coffee, that dries hard. It might be better to get a new grinder. I have some.

  • jhuser Nov 12, 2010

    Thanks my friend that is good information .........I realized that it was probably beyond my skills to get it going..........so i sent it away to get repaired. Thank for your time.

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I'm guessing the problem is that the grinders blades, or the parts that do the grinding have become somewhat dull, (opposite from Sharp.) and no longer can get to the beans like it used to.

Cleaning the machine properly might improve its performance.


CLEANING/MAINTENANCE INSTRUCTIONS
1. Be sure plug has been removed from outlet.

2. Beans can be removed from the hopper by lifting off the lid and pouring excess beans out. Hold down the Manual button to cleanout any remaining beans.

3. The bean hopper, bean hopper lid, grind chamber, and grind chamber lid can be washed by hand with hot, soapy water or placed in the top shelf of a dishwasher. Dry thoroughly.

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b. Remove grind chamber by pulling toward you.


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