First when I press certain keypad numbers, the numbers would not come up, or a different number would appear. Then the phone started dialing numbers randomly. So I turned the phone off. Now the phone will not turn on at all.
I have not dropped it, and there has not been any moisture on the phone.
Another thing outside of moisture to consider is general trash in the phone. ie if you keep it in your pocket a good bit of trash will get in the phone. Within reason, there is very little that can be done to correct this problem. There may be someone in the area that repairs phones (generally someone that installs car kits for phones etc, ask at your carrier someone there should know) but chances are likely that it would be just as costly, or more, to repair the phone as to file insurance, or to upgrade. If you have a compressed air canister, take the back and battery off and spray in whatever cracks you can find behind the battery and ports, but *this is very important* be sure it stays upright and spray it a little first because they can blow moisture into the phone. Good luck with it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Check the back of the phone for a SIM card before proceeding.
The following steps will not work on phones using a different system.
Turn on your cell phone and let it sit for a moment to fully power up.
Input star (*), pound (#), zero (0), six (6), pound (#) in
that order, using your keypad. Wait a moment to see if anything happens.
If it doesn't, press "Send." Certain phones require you to press send
after the last pound button.
Look for the number that appears on your cell phone screen. This fifteen digit code represents the serial number of your phone.
Make a note of the serial number and keep it in a safe place until you need it.
if your using the motorola k1 if you look at the keypad number 2 has ABC under it as if you wanted to use A press the button once for B press it twice and C three times and so on if you look at the numbers they all have letters under the number its just pressing numbers to get the letter up but if you use a pc or laptop much you would be better with a phone with a qwerty keypad!
if you give me the imei number from underneath your battery on back of
phone looks like 123456/344/344 about 16 numbers long if you give me
this i can get you master override code and this resets the security
code let me know if you need this every phone has different override
code and the imei number lets me the codes for you
View or edit the Mailbox Retrieval number, then select OK. Note: If the Voice Mail Retrieval number is unknown, contact Customer Care for the users local number or to have programming sent to the device.