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Fatal error msi.webreg

I get a fatal error during installation . msi.webreg i had a older HP printer installed on the same comp . removed all the entries of teh older printer from add and remove as well as registry. still no go

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  • gjcloke Aug 27, 2008

    I'm having the same problem, but I cannot use that Install Cleanup utility because I have Microsoft Office 2007 and the documentation says it doesn't work with it. I've already done everything I can find on the HP website, as well as talking to their Tech Support, and nothing worked. I'm now headed for the Microsoft website to look. Any suggestions?

  • Anonymous Dec 28, 2008

    I had the same problem, but your solution was right on the money. It did take several hours, but the outcome was very worth it.

  • jeepot Apr 10, 2009

    hp deskjet d4360 has a msi.webreg error and I cannot install the software.

  • greg9008 May 11, 2010

    Ajkill, THAAAAAAAANK YOU! Holy hell. That HP error message **** was driving me straight crazy! That Windows Install Cleanup Utility did the trick ... but here's the rub:

    After the removal of MSI.WebReg ... there are MORE to come when running the installation! MSI. Status, Destination, HPP this 'n that's ad nauseum. And the pure murder of it all is you get the error messages ONE AT A TIME! *sigh* Remove, uninstall what did go through, then Restart, get another error message, Remove, uninstall what did go through, then Restart ... Maddening for SURE! It took me the better part of 3.5 hours (frustration breaks included) to FINALLY install the HP software. Worth it, but damn!

    Thanks again!




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Life saver

Posted on Aug 23, 2008

  • jimrald Aug 23, 2008

    Ajkill, your the man!


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Because add/remove not publish all program service already installed do the following:

1- download windows install clean up utility from microsoft site
2- install the utility and run
3-from the list un-install only the old problematic WebReg appear in the list
4-now run the software provided from hp

good luck

Posted on Jun 16, 2008


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