Question about Sony CDU5211/5221 Internal 52x CD-ROM Drive

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My cd rom doesn't recognize and read cds. The device manager says the device is working properly - but it doesn't recognize there is a cd in. Any ideas

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Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.

If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned.

You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it


http://www.nextag.com/dvd-lens-cleaner/shop-html


http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

Posted on Feb 19, 2014

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  • Expert
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Try to clean your cd lens with a cd lens cleaner. if this doesnt work, buy a new cd rom.

Posted on Nov 08, 2010

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