Question about OKI C5400 Laser Printer

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Fatal Error message 428056ec + 4280999c tried the method sent to me but could not get to diagnostic level 2. Do I need to replace the drums at all, I have plenty of toner, The waste toner has 2 readings. 2 & 6 Regards JB

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  • John Brooks
    John Brooks Nov 08, 2010

    Fixed but I dont know why,Thankyou.

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  • Master
  • 386 Answers

Hi Good day!! Try to reset the factory setting
Follow this

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Thank you for using FixYa
Please accept if my solution helps you thank you

Posted on Nov 08, 2010

  • Adolfo Espinas
    Adolfo Espinas Nov 08, 2010

    Hi Good day!! your ink pad is full that's why you received an error like that. the solution for that error is to reset your settings. Thank you for accepting my solution. if you have more problem reply to me and i will assist you more.

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1 Answer

What is the cause of OKI C3200n fatal error 173


Fatal error code 173:
This error indicates that the Image Drum Up/Down Process is not working properly. The errors are as follows:
140 - Yellow Drum Up/Down error
141 - Magenta Drum Up/Down error
142 - Cyan Drum Up/Down error
Solution:
1. Reseat the Image Drums. Ensure they are in seating properly into the drum carriage.
2. Reseat the Toner Cartridges. Ensure they are seating properly into the Image Drums.
3. Reseat the Contact Sensor Spring assembly and inspect it for damage or mis-alignment. If the springs appear bent or dis-lodged reseat them.

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Fatal error 428056ec + 4280999c


Hello.

Try resetting the printer:

  1. Power on printer while holding both the "+" & "-" buttons simultaneously; release when "OKIUSER" is displayed.
  2. Press either the "+" or "-" button until "ENGINE DIAG MODE" is displayed; press "Enter" and "DIAGNOSTIC MODE xx.xx.xx" will be displayed.
  3. Press and hold both the "-" & "On-line" buttons simultaneously until "ENG DIAG LEVEL2" is displayed.
  4. Press either the "+" or "-" button until "CONSUMABLE COUNTER SET" is displayed, press "Enter" to go in the menu to set various consumables.
  5. Press either the "+" or "-" buttons to go to the desired consumable and press "Enter": the last digit of the count will start flashing.
  6. Press "Cancel" to decrease the digit amount or press the "On-line" button to increase the digit amount; press the "+" or "-" buttons to move along individual digits in the count.
  7. Once the count is at the level you desire, press and hold the "On-line", "Cancel", and "Back" buttons simultaneously until the "*" reappears next to the count; consumable's count has been reseted to the number specified.
  8. Press the "+" or "-" buttons to move to the next consumable and repeat at step 5.
  9. Once all consumable counts have been set to desired amounts that are below their end-of-life thresholds, use the "Back", "+", and "-" buttons to exit through the menus (reverse of steps 2 through 4) until "INITIALIZING" is displayed.
  10. Turn off the printer and turn on.
Hope this helps.

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940: Error
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The transfer mechanism of the
toner duct for ID is not operating
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Check to confirm that the basket
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printer).
Check to confirm that the holder
magnet D contains a magnet,
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Replace the HAL IC circuit
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Replace the duct assembly
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A 'print spooler' is a range of memory either internal to the printer (sometimes called 'buffer memory') or set aside from the RAM in your system. A fatal error normally means the material you tried to print has been lost and must be sent to the printer again. If the error continues to show up, you may have bad printer memory or perhaps the driver software in your system has gotten stepped on by the operating system and needs to be reinstalled. Windows loves trashing files to keep life exciting.
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Re-installing xp


A cyclic redundancy check (CRC error) is an error checking program that is used to verify data and can be caused by hardware or software. The most common causes are bad CD disk, hard drive or memory. To run diagnostics press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Examine the Windows CD and see if there are any scratches or smudges on the media, try another CD disk if you have one.



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Oki c5500n drum reset


To get the OKI C5500 to keep going (without opening and closing the lid constantly) in spite of toner cartridge & drum life messages:

1) Turn off printer.
2) Hold down "+" and "-" buttons at the same time, and keep them held down while turning printer back on... continue to hold until the word "OKIUSER" appears.
3) Use "-" button to scroll down to "FUSE KEEP MODE".
4) Press "Enter" button, hold for approx. 10 seconds, then release.
5) Press "Enter" button again, followed by rapid release and repress with hold for approx. 10 seconds.
6) Release "Enter" button, then press and let up one more time quickly.
7) You will see "INITIALING" and then "ONLINE" messages.

If you currently have an error message for toner cartridge life, the message will continue to be shown until after you've sent one print job, and then it will usually disappear for awhile. It will stay gone for longer if you have your printer set up so the toner sensor is turned off.

If you currently have a error message for drum life, it will continue to appear, but you will still be able to print.

Beware that you will have to keep a closer eye on print quality (since you are no longer relying on error message to tell you when your toner cartridges are in need of a replacement or refill, or the drum truly needs to be changed or refurbished).
Please note that anytime you turn the printer off, you will have to go through the whole process again when you turn it back on. It doesn't take long though, and will quickly become habit whenever turning on your printer for the day!
Good Luck.

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Error message


9,037.45 Yellow Ink Stick Count Fault
your 04,021.42 here are the possibilities.
arrwup.gifPrimary Causes The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1. 4,0xx.4x Troubleshooting Reference Table Applicable Parts
Wiring and Plug/Jack References
Electronics Module, PL 5.0
Right Side Wire Routing (2/2), Figure 3
Printhead, PL 2.0
Electronics Module, Figure 6
Drum Assembly, PL 2.0
Electronics Module Power, Figure 7
Drum Heater Relay Board, PL 5.0
Right Side Wire Routing (1/2), Figure 2
Drum Temperature Sensor, PL 6.0
I/O Board (2/2), Figure 10
arrwup.gif Troubleshooting Procedure Table 2. Process Control Error Troubleshooting Procedure Step
Questions or Actions
Yes
No
1
Test the heaters.
Run the Service Diagnostics Monitor Heaters tests with all heaters On.
Do the heaters function properly?
Replace the Electronics Module ( REP 5.0.5).
Go to Step 3.
2
Check the harness to the failed heater.
Is the harness damaged?
Replace the harness.
Replace the failed component.

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