Question about HP DeskJet 970cxi InkJet Printer

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I just replaced the color ink cartridge on my deskjet 970 and now it only prints in purple. what can i try?

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Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Posted on Nov 08, 2010

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the most important is to remove all
the air from the cartridge that has
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Hope I had help you



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  • 2 Verify that the unit is on. Open the print cartridge door allowing the print carriage to move to the far right side of the unit. Once the print carriage has stopped, lightly press down on a print cartridge to release it. Pull the print cartridge toward you out of its slot. To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. To replace the black or photo print cartridge, remove the print cartridge from the slot on the right. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
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  • 4 Slide the new print cartridge forward into the empty slot. Gently push the upper part of the print cartridge until it clicks into place. The tri-color print cartridge fits into the left slot. The black or photo print cartridge fits into the right slot.
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  • Read more: How to Replace an Ink Cartridge in an HP Deskjet F340 ' eHow.com http://www.ehow.com/how_2303716_replace-ink-cartridge-hp-deskjet.html#ixzz16MAooFTf

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