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I cannot get my laptop's dvd/cd player to read dvds once inserted. What can I do?

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Clean your dvd/cd player with a dvd/cd cleaner or clean your dvds with a soft dry clean cloth if it still don't work. you have to change your laptap dvd/cd player ( go to the nearest service center of your laptap company ) .hope this help you..

Posted on Nov 08, 2010

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Insert a cd and see if that works.
If it works, you may not have a dvd player.
If you know you have a dvd player, and the cd works, but dvd doesn't then it may be the drive.
Does it play anyother dvds or just the one doesn't work?
Try a cd cleaner (at the mart)
If it won't read any dvds then you may need to replace the drive.
Test to see if the driver is corrupt.
Open device manager.
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Vista/Windows 7 – start button> in the search box type devmgmt.msc
Is there a ! on the drive. If there is uninstall and reinstall the driver.

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Try some factory CD and DVDs and just try to get them to open in Windows (not play in a media player program). If you get errors on every disc you try, it may be your CD/DVD hardware packing in.

If it reads some CDs or DVDs and not others, particularly media discs, you may be having software driver problems, otherwise, it is likely hardware.

Try inserting the disc and spinning it up while resting the laptop on its side, or even upside down. If it reads sideways or upside down, the CD/DVD reader hardware has gone and cannot probably be prepared (this is a symptom of physical controller failure and is ot fixable by normal means).

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1 Answer

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