Question about OKI C5400 Laser Printer

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Fatal error 428056ec + 4280999c - OKI C5400 Laser Printer

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Fatal error 428056ec + 4280999c
I had this error on our OKI C5400. Turned out to be a rogue print job that was sending data directly to the printer, bypassing the print server. When network cable was disconnected and the printer reset, all was fine till cable reconnected. So I changed the printer's IP address and this solved the problem. The sender of the rogue job was identified when they later asked why they could no longer connect.

Posted on Feb 13, 2012

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Hello.

Try resetting the printer:

  1. Power on printer while holding both the "+" & "-" buttons simultaneously; release when "OKIUSER" is displayed.
  2. Press either the "+" or "-" button until "ENGINE DIAG MODE" is displayed; press "Enter" and "DIAGNOSTIC MODE xx.xx.xx" will be displayed.
  3. Press and hold both the "-" & "On-line" buttons simultaneously until "ENG DIAG LEVEL2" is displayed.
  4. Press either the "+" or "-" button until "CONSUMABLE COUNTER SET" is displayed, press "Enter" to go in the menu to set various consumables.
  5. Press either the "+" or "-" buttons to go to the desired consumable and press "Enter": the last digit of the count will start flashing.
  6. Press "Cancel" to decrease the digit amount or press the "On-line" button to increase the digit amount; press the "+" or "-" buttons to move along individual digits in the count.
  7. Once the count is at the level you desire, press and hold the "On-line", "Cancel", and "Back" buttons simultaneously until the "*" reappears next to the count; consumable's count has been reseted to the number specified.
  8. Press the "+" or "-" buttons to move to the next consumable and repeat at step 5.
  9. Once all consumable counts have been set to desired amounts that are below their end-of-life thresholds, use the "Back", "+", and "-" buttons to exit through the menus (reverse of steps 2 through 4) until "INITIALIZING" is displayed.
  10. Turn off the printer and turn on.
Hope this helps.

Posted on Nov 08, 2010

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jay767
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SOURCE: Fatal Error message 428056ec + 4280999c tried the

Hi Good day!! Try to reset the factory setting
Follow this

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Thank you for using FixYa
Please accept if my solution helps you thank you

Posted on Nov 08, 2010

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