I have the same problem my mom's camara is stuck after my brother and his friends went and took pictures in a church cementery the camara would not show pictures, but it still worked, after a while wee still took pictures but later when I was cleaning it it got sutuck, now it just makes a noise, like a little motor..... weard! Any Solutions?
This is the second time my camera has done this. I fixed it once with my waranty, now my lens wont come out or will the little shutter on the lens close. It is always open. When I turn my camera on, You can hear it clicking but it does nothing. How much to repair it and/or would it just be worth it to purchase another camera?
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Look closely for sand particles that may be lodged around the gaps of the lens barrel. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
Probably lens mechanism is faulty due to the schock or excessive pressure applied on the lens when it was extended position. There could be damaged gear/gears, levers etc inside. Seek for manufacturers help.
I had the same exact problem. When the camera turns on and then lens extends, hold the lens out while the camera shuts off. Then sort of move it around a bit. I did this and when I turned it on, it was fixed. I guess something was jammed in the lens.
Hope you purchased an extended warranty. I've had two Cannon's with the dreaded lens error. Probably what happened was that while it was in your purse, somehow the power button got pressed. The camera powered up, tried to extend the lens, then stripped the gears or broke whatever mechanism extends the lens. The sad part is that if it's not under warranty, it probably not worth dumping $100.00 + into fixing it. Too bad, it's a nice 8mp camera with some pretty good reviews. I feel your pain.
Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.
Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.
The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).
If the lens does not extend then it is possible that it has become jammed. Somtimes this can cause the camera to sense an error and shut itself down immediately after powering on. There are other explanations for the behavior, but if the lens does not move this is the most likely cause. If the lens does extend but then the camera shuts right back off it is possible that an inner component such as the focusing element is not functioning properly.
When a camera comes on and then turns right back off it is generally due to some failure in its self-check at power on. Most of these failures come from the lens due to the fact that it contains most of the moving parts.
Check with your manufacturer for warranty support or recalls. Failing that you can find an online repair provider who can fix your camera.
Advance Camera Repair