Question about SanDisk Sansa MP3 Player

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SANSA EXPRESS HELLO I HAVE HAD MY SANSA EXPRESS LESS THAT A WEEK AND IT DIED ON ME I DOWNLOAD SOME MUSIC AND IT WAS FINE FOR A FEW DAYS I PLUGGED IT INTO MY CAR AND IT PLAYED FINE. BUT WHEN I WENT TO PLUG IT BACK IN NOTHING NADA. I PLUGED IT INTO MY COMPUTOR AND IT WONT EVEN TURN ON IT IS LIKE IT JUST STOPPED. THIS IT THE 3RD MP3 PLAYER I HAVE BOUGHT CAN YOU HELP ME

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  • Anonymous Aug 14, 2008

    i got my mp3 befor my birthday on march 9 th and i was listing to it on the radio then after i tryed with my earphones ands and now it turns on but it satys at building database for like 10 mins then it turns off

  • allspice55 Aug 17, 2008

    my sansa express has stopped working.

    it won't turn on

×

1 Answer

Not sure but it could be dead, but dont worry till you do a hard reset by pressing and holding down the "select(Square button)"and "volume up" buttons.

I just got mine today and been looking through the sandisk forum.

Hope that helps bye :)

Posted on Aug 04, 2008

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My Sansa Express MP3 player does not show up on my computer as "Sansa Express" but is shown as Removable Disk (K:). Is this right


Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

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If your music has DRM it willonly allow you to sync once. they want you to repurchase the music. Try syncing music that is DRM free. If the new file work that is your problem.

http://www.sansaworldmp3.com/
http://www.sansaworld.com/

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1 Answer

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If that doesn't resolve, your player may really have a hardware issue. The battery is not replaceable by the consumer. My reccomendation is to exchange it with the store. If that fails, redeem your warranty through Sandisk (hope you saved your receipt).

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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Need to keep your msuic svc subscription updated, and resync eveyr 30 days or more

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1 Answer

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Hello Devildeiss, Try to format the unit. Follow the steps 6 and 7 of the solution i presented here: http://www.fixya.com/support/t119082-sansa_e270_refresh_database Note that all data on your unit will be erased! But maybe that exterminate with your current problems. Good luck!!! Eduardo.

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