Question about Canon PowerShot A75 Digital Camera

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When I turn on my Canon PowerShot A75 digital camera, it has streaky pink lines. When that finally clears up,(which may take several minutes) it usually has a pink tint. If I try to take a picture, the picture is streaky or pink. Is this the problem that Canon will fix free of charge? The problem has been getting progressively worse since last year. What do you suggest?

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This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.

Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on Nov 15, 2010

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My display is streaked, pink like lines but cannot see to take a picture and if proceed with picture it looks like the view finder - not clear at all. Any assistance you can provide would be great. Is it...


Known problem. Canon will repair N/C (even on an out of warranty A75!).

Prior response here: The sensor is bad, Go to the Canon web site, There's a recall on this. They will repair for you N/C, To and from ...

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Click Canon CCD Imager Advisory for details.

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You are right, It is CCD Image Sensor problem and Canon will fix it for Free.
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Hello,
Canon A75 gives such distorted image when its ccd imager got defective. This part will be replaced.

Canon will replace it free of cost as per announced scheme for same problem in few models.

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1. i am not able to view the background from LCD.
2. i tried switch DISP button on and off.
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Definitely sounds like you have a bad CCD. There is good news for you though. Canon recognized this particular model's CCD as faulty, and it is under recall! This means they will repair or replace your camera free of charge.

From Canon website: "U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com"

Explain to them you have a Canon PowerShot A75 digital camera with a bad CCD and you were looking to get it serviced by them under the recall.

Good luck from darntoothysam.com

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