Question about Coby MP826 MP3 Player

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I turn on my player and it says no space for data base then shuts off

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  • 164 Answers

Here are some suggestions...

  • Your flash memory may be filled to capacity. Delete the files that you don't need by connecting one end of your USB cable to the USB port on your MP3 player, and the other end to the USB port on your computer. Double click the MP3 player icon on your computer screen (e.g. MP 826/MTP Multimedia Player), which will allow you to view the files programmed in your MP3 player. Highlight the item or items you would like to delete, right-click them and choose "delete" from the drop-down menu. When the computer asks "Are you sure you want to permanently delete this file?", click yes. When you are finish, exit the window and disconnect your USB cable from your MP3 player. The player will automatically turn off and the memory will update your settings when you use your MP3 player again after deleting the file.

 

  • Try resetting the device. Use a paper clip and gently press the "reset" button, which is located at the bottom of the player. You may lose data, but this is the only way to reuse your product again.

 

  • Contact tech support by email (techsupport@cobyusa.com) or by phone- (800-727-3592 or 718-416-3197) The hours of operation for the first phone number is 8:30 a.m. to 5:30 p.m. EST, and 8:00 a.m. to 5:30 p.m. for the second phone number.

Hope these suggestions help.

Posted on Nov 08, 2010

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