Question about Motorola Mobility Moto Q
It sounds like you will need to take the phone in for professional servicing or possibly replacement. Here are a few suggestions to try before doing that. First, read the manual for proper battery maintenance and follow it strictly. Allow the battery to fully discharge, then fully recharge it (but do not overcharge it) then run it all the way down. Then repeat that process. This is called "resetting the battery".
Second, You may try replacing the battery (it is always good to have a second one for the Q anyway).
If all else fails, try a master reset. The Q is vulnerable to certain viruses just like any other computer. Caution: Completing a Master Reset will cause you to lose all of your personal information and additions to your phone. You can complete a master reset by clicking on Start, then System Tools, then click on the "Master Reset" icon.
Posted on Jun 19, 2008
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