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I am having same trouble. I contacted Navman NSW and went through all the settings without result. It was suggested that the problem could be the external antenna, if not a fault in the machine. I have seen an after market antenna for about $19 so I might try that. It does seem as though the antenna is not talking to the Tracker.
First checkpoint is the internal antenna - you can check this by getting hold of an external one (they're about AUS$20 off the net, make sure its got a MMCX connector). If that works, the internal antenna is detached/failed. This may be beyond a home remedy and require HP repair (or just settle for using the external antenna).
You have to buy a adaptor for coaxial to television antenna hook-up.
One side is used to hook up the cable to and the other side is to hook
up to you televisions antenna's screw hook-up. These adaptors can be
bought in most electronic stores and you should be able to find them on
line. Just use google for cable to television adaptors. I hope this
helps you with your problem.
I have seen this with cameras, and pocket TV sets.
It is best to send the unit back for factory service. Ask for an estimate before servicing.
The parts in your GPS are not generic parts. You can buy the screen from the manufacture and find that the circuit board under it is also broken or damaged.
You may also find that the cost of the screen replacement may approach the cost of a new unit. I have seen this on many small devices. In some models the screen module comes as part of a complete matched assembly.