Question about Dell P703w Printer

3 Answers

My black print got very light, you can barely see it. I replaced the black ink cartridge and it is still the same. I tried doing a reseating of the printhead as suggested, but it was already seated and would not click down any further. My color ink is fine but the black is stiil very faint on the test page. Can you help with this? Dell P703w Arnold Lanning

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  • alanning59 Nov 08, 2010

    My black print is still exteremely faint. I have tried reseating the print head and have tried a second new black ink cartridge. It does not help the problem. I tested Both ink cartiges in water and there seems to be plenty of ink.

  • alanning59 Nov 10, 2010

    I don't need anymore solutions. The printer needs professional repair. Dell is replacing it under warranty. The solutions I have been given did not work. I would like a refund of my money.

  • alanning59 Nov 10, 2010

    I just got a different refurbished printer from Dell,same model, but it has the same problem. I just exchanged and had to keep the same printhead. I am just realizinng that any black print or backgrounds become white or off white when printed. I sent through a photograph of three people. Black hair became white and a black shirt became white. Dark brown hair became blond, light skin tones became quite dark . Also, white print in a colored background becomes black. White backgrounds become black or very dark. Any colored print comes through fine. Is this a computer problem or a printer problem?My printer does print black, but only if there is a white area or letter in a colored background. My printer test page must be all black lettering, thats why I don' see hardly anything. Can you help with this? Is there a setting to fix this problem?The callibration page that I did to set up the new printer, came out fine with black, blue, pink and yellow colors.

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3 Answers

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  • 340 Answers

Follow these instructions on how to clean the print heads, both manually and by using the printer. This should fix your problem.

  1. 1

    Make sure there is paper in the printer.

  2. 2

    On the operator panel, press the "Options" button. After a moment, "Cartridges" will appear on the display.

  3. 3

    Press the "+" button. After a moment, "Clean" will appear on the display.

  4. 4

    Press the "Select" button. This should clean the nozzles. Do a couple of test prints. If the problems persist, try the next technique.

  5. Clean Nozzles With Printer Software
  6. 1

    Make sure there is paper in the printer.

  7. 2

    On your computer, click on the "Start" menu.

  8. 3

    Locate and click "All Programs."

  9. 4

    Locate "Dell Printer," then select your specific printer model.

  10. 5

    Select "Dell Printer Solution Center." A window will appear on your desktop.

  11. 6

    Click on the "Maintenance" tab.

  12. 7

    Select the option to clean.

  13. 8

    Click "Print." This should clean the nozzles. Do another couple of test prints. If the problem persists, move on to the manual technique.

  14. Clean Nozzles Manually
  15. 1

    Remove the printer cartridge from the printer.

  16. 2

    Dip a Q-Tip in rubbing alcohol. Squeeze the cotton to remove excess alcohol.

  17. 3

    Look at the cartridge. You should see dried ink built up on the cartridge head. Carefully and lightly wipe the ink buildup with the Q-Tip until you have removed as much ink as possible. Put the cartridge down and allow it to dry.

  18. 4

    Return the cartridge to your printer. Go through Section 1 again.

Posted on Nov 10, 2010

  • Lori Langley Nov 10, 2010

    Have you uninstalled the software and reinstalled it with your new/refurbished printer? If not please do so and post outcome

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  • 1,472 Answers

Alanning59

It sounds like you my need to clean your print head with alcohol and q-tips. I have had to do this before with my printer because you will get a build up of ink on the print head.

Let me know if you still have trouble

Issken
http://www.fixya.com/users/issken

Posted on Nov 08, 2010

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  • Master
  • 3,278 Answers

Hello.

Give this a try:

Use a syringe and some alcohol to unblock the holes.

Step 1: Remove the cartridge from the computer
Step 2: With the syringe, take in some alcohol and put in some drops in the tiny hole where the ink runs from the ink cartridge to the head of the printer.
Step 3: When done, put the cartridge (only where the tiny holes are found) in some warm water. If some ink runs in the water, it means that the holes have been unblocked.
Step 4: Hence, let the alcohol act for 20 minutes on the ink before putting the cartridge back in the printer.
Step 5: Run some test prints before using the printer normally.

Hope this helps.

Posted on Nov 08, 2010

  • NinaE Nov 11, 2010

    If your printer is still under warranty, Dell should replace with a printer that WORKS. If you are experiencing the same problem with the same printhead, the printhead is the problem. Contact Dell for a new one.

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