Paper won't feed (by 3 users)

posted by yungs on Jun 15, 2008

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I have an Epson CX4800 and suddenly the paper won't feed through when I try to print. I've looked, and the rollers are rolling, but the paper won't go. When I push the paper as the rollers move and the paper will go on through but it won't print and the error light comes on. Any help would be appreciated.

Comment by yungs, posted on Jun 17, 2008

For now I seem to have fixed the problem with my printer by going into the properties and changing the type of paper from plain to heavy matte. Hopefully this will help someone else as well.

I have the same problem.

2 Other Users Have The Same Problem

Comment by Guest, posted on Jun 17, 2008

Same deal, lots of roller spinning, no paper feeding. On light flashing, and error light on.

Scott

Comment by anew, posted on Jun 17, 2008

Exact same problem. Paper won't feed. Keeps sliding to one side. I started out with 8-10 sheets, then down to 2-3. Still nothing. I feel so dumb...

Best Solution

posted on Aug 04, 2008

edandgreta

Rank:

Apprentice
Rating: 100%, 1 votes

My CX4800 developed the same problem. It was an excellent machine until then. I tried everything I could think of, and finally decided it must be the rather large feed in rollers at the right of the paper bin (one below and one above the paper) that had worn too smooth to pull the paper in. It works fine if I will give the sheet a "push" when it starts to go down - but who has time to stand there and push each piece in! It would really be nice if Epson would provide us with inexpensive replacement rollers and instructions for installing them. Guess they had rather we just buy a new printer - which I did, a CX7800, only to find that it will not take the heavy weight photo paper. :-(

Sorry I couldn't help more.

Comment by edandgreta, posted on Aug 14, 2008

PS from edandgreta: I discovered that scrubbing horizontally across the feed-in rollers with a stiff toothbrush helped my CX4800 a great deal. Now it feeds paper up to 28 lb.

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Solution #2

posted on Jun 17, 2008

Daryl Kane

Rank:

Master
Rating: 79%, 21 votes

If it doesn't feed any paper at all (even regular sheets) and you already have tried loading just 1 sheet it still doesn't feed it...means that it is an issue with the hardware itself particularly the paper sensor. This is usally caused a paper jam and clearing out the jam in the incorrect manner. If your printer is still within the 1-year warranty from the date of purchase, I recommend that you contact Epson technical support for a replacement or service center referral in you area if beyond warranty period. They may also provide you with other options suitable for you needs

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