Question about Lexmark All-in-One Printer with PictBridge

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Clearing a paper jam

I have a Lexmark x2500, but I am not able to take the back off, it seems there is other items which are not allowing it to be removed from the left and rights sides under the cover. Any suggestions?

Thanks
cndy2646

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  • yshelper Jun 18, 2008

    I tried all of the suggestion, but I was finally able to get the paper jam out. It jamed behind the carrier assembly, but just before the rollers. I had to use tweessers to pull the paper just a little further forward, it was a very small area which I was able to get to it. Then the rollers were able to grab the paper and it moved out of the printer.



    Thank you for you assistance.



    yshelper



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  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on Jun 16, 2008

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With the power off and network cable unplugged...
The scanner lid can be removed - otherwise it will fall off. The scanner body can be separated - but not completely, it will still be attached by two ribbon cables and a pair of small guage wires - by looking to the very far left for a white guide tab that when pushed gently away from the center of the machine will disingage the retaining barb...same on the right side (next to the ribbon cables). This will allow easier access to the spring loaded feed rollers. I was able to move the roller out of the way and use my daughter's "long" tweezers to grab the paper and pull it out fairly easily. NOTE: the reversal of the above will test your patience - it took a number of tries to get the scanner body to sit on the copy body correctly. Gentle but firm pressure when reassembly is necessary. Hand work the barbed tabs back in place...especially the far left one. Looking at the scanner body's hinge before hand will help. The little pivot points have to seat themselves correctly or the scanner body sits funny.
This gave me better appreciation for the $10,000 unit we have at the office, i.e. something designed to alow for the clearing of paper jams quickly and easily.

Posted on Mar 31, 2009

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This worked for me.

Thanks

Posted on Jul 12, 2008

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1 Answer

Paper jammed inside printer unable 2 see it and pull it out? its a all in one x2500 lexmark printer?


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 08, 2011 | Lexmark X2500 All-In-One Printer

Tip

Clear a paper jam


It looks like disassembly is required.
I'll try that first and let you know. I can't see the paper but I can hear it!

on Jul 10, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Hi, my paper has jammed inside the printer and i am unable to pull it out


Hi,

Please check this article which gives you a detailed information of how to get the paper jam cleared.

http://www.lexmark.com/publications/pdfs/lexmarkc720/eng/jams.pdf

Thanks

Jan 15, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

Saying clear paper jam, I have done, there is no paper jam


Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.
  1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
    • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
    • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
    • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
    • For more serious repairs, contact an electronic store or professional repair person.

Nov 24, 2009 | Lexmark X4580 InkJet Printer

1 Answer

Paper keeps jamming. seems tp be pulling to one side slightly.


Usually that is a sign of an object in between the rollers.
Check for paper or other foreign body. It will be located on the side that dragged.

Good Luck!

Tinteiros (Ebay)

Oct 31, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

My printer will not completely roll paper through the printer


Maybe the cartridges are in slightly crooked. Take them out and put them back in. Make sure there is no paper or any other obstruction around there and try again. :)

Mar 05, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Error message on Lexmark x5470


hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike

Feb 09, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Clear paper jam


does the printer have a cancel botton if it does push it

Feb 14, 2008 | Lexmark X5150 All-In-One InkJet Printer

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