Question about Lexmark All-in-One Printer with PictBridge
I have a Lexmark x2500, but I am not able to take the back off, it seems there is other items which are not allowing it to be removed from the left and rights sides under the cover. Any suggestions?
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
Posted on Jun 16, 2008
With the power off and network cable unplugged...
The scanner lid can be removed - otherwise it will fall off. The scanner body can be separated - but not completely, it will still be attached by two ribbon cables and a pair of small guage wires - by looking to the very far left for a white guide tab that when pushed gently away from the center of the machine will disingage the retaining barb...same on the right side (next to the ribbon cables). This will allow easier access to the spring loaded feed rollers. I was able to move the roller out of the way and use my daughter's "long" tweezers to grab the paper and pull it out fairly easily. NOTE: the reversal of the above will test your patience - it took a number of tries to get the scanner body to sit on the copy body correctly. Gentle but firm pressure when reassembly is necessary. Hand work the barbed tabs back in place...especially the far left one. Looking at the scanner body's hinge before hand will help. The little pivot points have to seat themselves correctly or the scanner body sits funny.
This gave me better appreciation for the $10,000 unit we have at the office, i.e. something designed to alow for the clearing of paper jams quickly and easily.
Posted on Mar 31, 2009
This worked for me.
Posted on Jul 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
cartridge area is clear, close the cover.
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
8. When the
printer turns on, reinsert the cartridges and load some paper. Try to print
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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