Question about HP PhotoSmart 1115 InkJet Printer
Try unplugging the machine and removing all the ink cartridges.
Now plug the power back in. Wait a minute or two and then reinsert the ink cartridges.
If you get the same message, the machine's ink sensors are probably finished.
Posted on Nov 08, 2010
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Posted on Jan 02, 2017
After you install a print cartridge, one of the following messages appears on the color graphics display:
NOTE: In the procedures below, the "problem" cartridge is the one identified by the message on the color graphics display. If the message does not specify a cartridge, perform the procedures on both cartridges. Step 1: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzles 1 - Copper electrical contacts 2 - Nozzles
CAUTION: Do not attempt to remove the copper electrical strip! Figure 3: Removing the clear nozzle protective tape
NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
CAUTION: Do not touch the ink nozzles.
Call HP if the cartridge is covered under warranty to replace the cartridge
or its time for a new printer
Posted on May 06, 2011
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