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My computer doesn't recognise my unifying reciever, i think it may be damaged

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Try unplugging and replugging the receiver. You should hear the beep-beep sound as you disconnect the USB device and again as you reconnect it.
Then check in the device manager to see if it has been recognized.
After that, push the "connect" button on both the receiver and the underside of the mouse to establish a connection.
If all that fails, you are probably correct. (just to check--are the batteries in the mouse good?)

Posted on Nov 08, 2010

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Posted on Jan 02, 2017

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It could be the receiver is bad or the driver is not properly installed. Try to uninstall/reinstall the driver. Try also connecting the receiver into different USB ports of your computer

If same problem occurs, try installing the driver and connect the receiver into another computer to isolate the problem. You can uninstall the software after that.

If same thing happens, then contact the manufacturer to RMA the device.

Have a great day!

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