Question about Microsoft Xbox 360 Console

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My xbox 360 keeps telling me "open tray" how do i take it apart to clean the laser?

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Those lazors are very sensitive i would not suggest opening your system... call microsoft first for trouble shooting if that doesnt work consider sending it off.

Posted on Nov 08, 2010

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My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg

Jun 20, 2011 | Microsoft Xbox 360 Console

1 Answer

@_@ Loco Xbox 360 Problem Guys I have no idea whats wrong with it. It's not playing any games. The laser reads CDs and DVDs flawlessly. The crazy part about it is that it DOES READ the games initially...


It seems your laser isn't reading the second layer on the games. Regular DVDs have only one layer of information, Xbox 360 games are "Dual Layered" meaning twice as much information in the same area. I would recommend buying a replacement laser from eBay and installing it yourself (as you already know how to take the Xbox apart)

Feb 17, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 keeps saying reading the open tray when ever i put a game in it. I have tried different game same response.


It looks like you need a new cd drive. Contact microsoft if you still have warranty. If you don't have warranty take it to an EB Games or Gamestop and they will repair it for a charge.

Nov 30, 2010 | Microsoft Xbox 360 Console

1 Answer

My games wont play and it says open tray


You have dirty laser or bad laser or dirty disc drive period. Try cleaning laser with qtip. If that doesnt work keep the disc drive apart and hook it up to the 360 make sure not to let your disc drive ground out anywhere on the 360. Hit eject button and close tray seeing if the laser even goes up with the tray. If it doesnt try greasing the rails and gears in there where everything slides.

Nov 20, 2010 | Microsoft Xbox 360 Console

1 Answer

XBOX 360


Your Xbox 360 laser needs to be cleaned or it needs to be replaced. Sometimes even the spindle will lock up and needs to be replaced. If you need this repaired, contact us for a free quote.

- You've been helped by a Wired Extreme technician.

Apr 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


if your consoles out of warranty open up the disc drive and on the bottom there is 2 screws that the laser rails rest on. as the console vibrates they can come loose over time so most likely one or both have come slightly loose. give them a quarter turn to tighten them a little then test the drive with a game. keep doing little adjustments till the game reads. this worked for me on all consoles i seen with the open tray msg. give the laser a clean too while its apart. always helps :D

Mar 13, 2010 | Microsoft Xbox 360 Arcade

2 Answers

Hi there my 360 is having some problems,when i put a game in it keeps on telling me to insert the disk into an xbox 360, or if the auto run option is off,then it will just say play dvd or open tray? after...


after taking the entire drive apart i found that the laser / moter assembly was offset. this ment that the disk was tilted 1degree towards the laser and intern hittng the laser assembly that so many peopl think is "laser burn" which actualy is the disk physically hitting the laser. how u fix this is as easy as adjusting two screws were the moter and the laser/ tray assembly meat. now thses arnt nomal phillips, flat head or torx scews. i found that stickin a drill bit in the screw head annd turnin it with some pliers did the trick. this fixes the open tray error for good unless the disk is causing it. IF anyone gets open tray ocasionally this should stop it for good. also try cleaning inside of drive make sure connection to drive is good. try turning the system on then emmidiatly opening and closing the tray a couple time.

Jul 18, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

10 Answers

It just keeps saying "open tray"


I've figured it out!All you need to do is make sure there's no game inside of your 360 (for this to work it need's te be turrn it off) take the HDD off the top of your console then turn it back on (without the HDD) then put the HDD back on top of your 360 and put your game back in.If it doesn't work the first time,do it twice or thrice or more.

Oct 25, 2007 | Microsoft Xbox 360 Console

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