Question about Brother Fax Machines

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FAX BROTHER mfc 885cw

Can you help me, my fax works beautifully during the day. I receive faxes from nz but GE finance send a settlement confirmation fax from australia between 4.30 and 5a.m. during the week at times and it wakes the household!!! I have written, spoken to them but to no success. They say they are sending it to the same fax number. What happens is that it goes to my phone line and the answer ph kicks in. It keeps retrying for 3 more attempts. Not pleasant at 4.30 a.m. My phone has a different number - that last digit is different.
Would love your help.
Linda Scaife
Sleepless in blenheim!

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This is obviously a phone company issue or a defect in GE fax machine keypad or circuitry. Last but not least turn off your machine at night. Turn it back on when you wake up.

Posted on Jun 16, 2008

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

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1 Answer

Brother MFC-7840W fax will not work


Plug a regular phone into the wall jack and listen for a dial tone.

Phone cord should be connected to the LINE port of the fax.

Do you have DSL?

Unplug power cord for 10 seconds.

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Brother Multi function centre with fax, MFC 885CW we have the setting on F/T, it answers a fax after 2 rings, if a call coming in it keeps ringing, but on callers end it keeps beeping fax noises, callers...


Hi,

I had the same problem using my Brother MFC 8460N fax on the same line as my regular telephone, which has an answering machine.

There was nothing wrong with my equipment. It was a set-up issue. I solved it as follows, and maybe this will be helpful to you:

Here's what I did, step by step:

1. Put your MFC and your telephone near each other, and within reach of a phone wall jack.

2. Go to the fax machine. Take the telephone line with the clip on the end of it that comes out of the fax machine. Put that into the telephone wall jack.

3. Go to the answering machine. Take its telephone line with the clip on the end of it and put that into the BACK OF THE FAX MACHINE. The port on the back of my fax machine says something like EXT TAD which means external telephone answering device.


4. Go back to the fax machine. You'll now need to play around with the menu options for the fax. My Brother MFC shows this stuff in a little screen on the front. Try and find the Fax Setup options. Next, try and find the Fax Receive options. If you do, select something like External TAD fax receive mode. Do not give up, you're almost done.


5. Next, set ring numbers on both devices, the fax machine and the answering machine. I set both devices' ring numbers to 4. I don't know if these are the optimal settings, or what happens if you set them at different ring numbers. I only know that a "4 and 4" setting works for me, and am not inclined to mess with it.

6. Final detail: the setup should be transparent to a voice caller. Someone who is sending a fax, though, might be a little confused IF, like me, they lean over to listen to their fax machine dial and screech, just to be sure it's working. Such a person may faintly hear my outgoing answering machine message before they heard my fax machine's screech kick in. They might think that they had a wrong number, cancel the fax, try again, call me with questions, etc., etc. So I changed my outgoing message to something like: 'You have reached xxx xxx xxxx. To leave a voice msg, please wait for the tone. To send a fax, please continue the transmission and it will be printed. Thank you!'

That's it. Hope this was helpful.

Best,

Wilbere

Check out my listings on http://stores.ebay.com/WILBERE

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1 Answer

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Scroll through your menus and look for TX CONFIRMATION set it for incomplete only or never

Jul 16, 2008 | Brother MFC-8220 Fax

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yes. you have to change to tel/fax mode.

manual (installation and manual) can be downloaded from www.brother.com (choose your country and your mfc). read faq, too!)

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1 Answer

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here is the manual try the troubleshooting sectiomn


http://www.retrevo.com/s/brother+8220++fax++manual

good luck

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1 Answer

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you can get a prinout of last certain faxes received or sent(appx 20), if the number is among them, it's your luck happy faxing omnipresent

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