Question about EA - Electronic Arts The Sims Double Deluxe for Windows

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I have everything Downloaded and when I try to play it it says I need Direct9.0c and I have downloaded multiple Direct9.0c packages, and none of them are applying to the game at all, Im not too sure if this question could be answered but how can I fix this?

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Hello,

First make sure that your video card and sound card are completely up to date before trying to run the game. If either one is out of date the game may not load.

Once everything is up to date, if you still get the same message then you should uninstall and reinstall the game. If you don't want to lose your stuff in game, just copy the EA folder from the "my documents" folder as a back up. After you reinstall the game just copy the folder back to my documents in the same place and you'll have all your sims and homes.

Thanks,

Pat

Posted on Nov 08, 2010

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Posted on Jan 02, 2017

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