Question about Office Equipment & Supplies
If you do not see any paper jammed and the machine still tells you there is a jam you should try unplugging the power cable for about 5 minutes. This will let the machine try and clear out any error messages stuck in memory.
If this does not work and you are 100% certain that there is no paper or piece of paper stuck anywhere in the printer then the sensor is broken and you will need to buy a new one.
Posted on Nov 08, 2010
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Posted on Jan 02, 2017
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