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I can't see anything in the jammed spot now what?

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Hello,

If you do not see any paper jammed and the machine still tells you there is a jam you should try unplugging the power cable for about 5 minutes. This will let the machine try and clear out any error messages stuck in memory.

If this does not work and you are 100% certain that there is no paper or piece of paper stuck anywhere in the printer then the sensor is broken and you will need to buy a new one.

Thanks,

Pat

Posted on Nov 08, 2010

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