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Epson Stylus PHOTO RX580 Black ink does not work, nothing comes out, even after changing ink cartridge and head cleaning in accrdance with Epson and also cleaning with a Q tip and windex.

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  • 3 more comments 
  • jameswebb12 Nov 08, 2010

    When I changed out the cartridge it still had 50% of the ink charge remaining and had been ok a few minutes earlier. What do you think?

  • jameswebb12 Nov 08, 2010

    I installed another cartridge and still doesn't work, any other suggestions?

  • jameswebb12 Nov 09, 2010

    I have tried two new and it still won't work cartridges,the cartridges came from Click Inks and I have never had any problems with their cartridges. If there is no ready solution to this problem maybe you could give me an idea of what type and model of printer you would recommend, thanks.

  • jameswebb12 Nov 09, 2010

    The printer shows the inl cartridge is full, will try your next solution, thanks.

  • jameswebb12 Nov 10, 2010

    Thank you the Polymorph solution worked I appreciate the time you took to give me the answers.

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4 Answers

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  • Epson Master
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When a inkjet printer has not been used for weeks the ink dries up in the print head and is virtually impossible to remove. Changing ink cartridges will not fix this problem.
Try head cleaning several times and if head cleaning does not clear the blocked black print head then the print head needs to be replaced.
NOTE - the cost of the print head is expensive, you may consider a new better printer instead buying a print head.

Posted on Nov 09, 2010

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  • Master
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Sounds like maybe the chips on the cartridges aren't making proper contact. Have you tried removing the black cartridge and reinserting?

How long did it take you to replace all the color cartridges? If it sat uncapped for very long, the black may simply be clogged. Often a few drops of Windex with Ammonia D (not the lemony stuff!) on the purge/park pad will do it.

With the lid up turn it on, and as soon as the heads are unparked pull the plug. Very gently, slide the print head out of the way. With an eyedropper, put a few drops of Windex with Ammonia D on the park pad, enough to make it obviously damp but not overflowing. If it is all gummed up, you'll need to clean it. In that case look here for more detailed instructions:
http://www.polyphoto.com/tutorials/PrintHeadCleaning/
.
If the park pad is not all gummed up, then gently slide the print head all the way back over the park pad. As you do, the park pad automatically comes up under the print head so don't worry about it drying out. Leave it for a few hours or overnight before plugging it in and turning it on again, then run a cleaning cycle and try a nozzle check.

Never run more than 3 cleaning cycles in a row without printing -something-, even if it is just a nozzle check. And never -ever- move the print head manually while the printer is plugged in.

It is also very possible that there was not as much ink in those 3rd party cartridges as there are in an Epson cartridge. 2 bad right off the bat? That sounds like a warning sign to me. Can you see the ink in those cartridges? The printer doesn't know how much ink is in there, it just blindly subtracts numbers from a total that it stores on the cartridge chip. If there is a sponge in the cartridge, it is very difficult to tell the difference between full and empty just by looking.

Posted on Nov 09, 2010

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  • Master
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First off, the ink cartridge could be faulty, or dried up partially, from shelf life. When you cleaned the cartridge, did you see some freeflowing ink? Also, I've read on web blogs that you have to use genuine Epson cartridges for this printer- it will not accept refills, or 2nd party inks. In answer #2 on the following blog, they may have the answer:
http://thedailyreviewer.com/compsys/view/help-refill-ink-cartridge-epson-rx580-106373508
Sounds like you'll have to get a reset chip, and this website has them...just enter your make and model or the printer, and go from there:
http://www.inksupply.com/epson_inkjet_cartridge_chip_resetter.cfm
Good luck, and hope this gets you printing.

Posted on Nov 09, 2010

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  • Master
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Hello, James.

Although cleaning with a Q-tip can be effective, try this method:

Use a syringe and some alcohol to unblock the holes.

Step 1: Remove the cartridge from the computer
Step 2: With the syringe, take in some alcohol and put in some drops in the tiny hole where the ink runs from the ink cartridge to the head of the printer.
Step 3: When done, put the cartridge (only where the tiny holes are found) in some warm water. If some ink runs in the water, it means that the holes have been unblocked.
Step 4: Hence, let the alcohol act for 20 minutes on the ink before putting the cartridge back in the printer.
Step 5: Run some test prints before using the printer normally.

Hope this helps.

Posted on Nov 08, 2010

  • NinaE Nov 08, 2010

    James,

    It's possible that the ink cartridge is faulty. And, be certain to check the expiration date of the cartridge, that it's not an "old" cartridge.

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