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We have a hot tub or jacuzzi inside or on the side of our pool. We had a new heater installed. The jacuzzi should heat up very quickly but now the pool tech claims the drain from the jacuzzi is blocked, not allowing sufficient water to flow through the heater, not allowing the heater to heat the jacuzzi at all. We tried snaking from the drain end of the jacuzzi but pool tech claims the snake cannot manuver or bypass an elbow or turn. Is it possible that there is a gate in the jacuzzi line to the heater that does not allow large objects to by pass?

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  • Jacuzzi Master
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Is the equipment to heat and filter the hot tub separate from the pool equipment or do both bodies of water share a common heater and filter pump? In most cases they share a pump and heater with valves that direct the flow of water depending on how the pool owner wants to use the pools.

The first thing you need to determine then is if the equipment is working properly. Is there flow of water to and from the spa? If so, is the heater burner kicking on? If it is running, is it running properly with sufficient gas pressure, 3-4" tall bright blue flames and stays on continuously during the heating cycle for the spa?

What is 'very quickly' for the time to heat the water? In other words, if everything appears to be operating normally but the water is not warming fast enough or at all how much time is elapsing before deciding the heater is not working?

How old is this equipment and how much experience do you have with this pool tech or the company they are from?

Posted on Nov 08, 2010

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hi,

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later

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