I had the same problem and found a small spring was loose and interfering with the paper. The Spring was on the right side as you look at the printer, near the bottom of the paper feeder. I took it out and it works fine, for now.
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I have an R2400 and it is very finicky about grabbing the paper. I have to hand feed sheets of thick matte paper one at a time with just the right amount of pressure and even then sometimes it takes two tries. Make sure you keep the rollers very clean.
An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!
I suggest you get a sheet of Card Stock
(Heavy paper) and place it in the feed way. Then press the print button,
applying a slight amount of pressure on the Card Stock so it will feed through
the printer. The reason for this, is in some cases I have been able to clear
the paper track of debris that was deposited there over time. Worth a
try. I have fixed a number of printers this way saving costly
Ran into the same problem. The problem is that the printer's paper sensor sees through the vellum and therefore doesn't think any paper moved into the print position. To use vellum, fold up 1/4" edge on a standard peice of print paper and place the leading edge of the vellum under the flap. Place the paper and vellum into the printer and print. The printer will pull in the paper and the vellum together. Make the paper fold tight and straight to prevent jamming. You will need to feed one sheet at a time. Also the Epson inks take a long time to dry on vellum. I let mine dry overnight.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
gears below the paper feeding tray are damaged or some dust particle have blocked the gears try to clean it by blowing the dust use normal greece (oily substance) between the gears so that they can move frequently to pull the paper, and if the gears are damaged you have to change the gears.