Question about Harman Multimedia AVR-254

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My AVR-254 will not completely install the latest update. i have been having issues where the reciever would completely drop HDMI audio but i would still have video. if i tinkered with it a little i would get the audio back. today the audio and video completely went out. i tried doing a "reset" and then the whole receiver locked up, meaning i cant change any of the settings. it seems as if all of the buttons on the front of the receiver are inoperable. i can't even listen to FM radio because it is stuck on XM. so i tried to do the update as recommended by tech support and it updates everything except the video portion. it fails everytime. so, if you have any thoughts as to why all of this is happening i would appreciate it. thanks, josh

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Posted on Jan 02, 2017

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SOURCE: Harmon AVR 254 No Video, No Sound.

Mine was replaced by HK under warranty with a brand new one with the latest firmware. I had to wait about 2 months though to get a new one as opposed to a refurbished one. You have to demand it. Otherwise you get the refurb. My new one hasn't exhibited any issues and everything seems to work better than before (PS3 menu "clicks" all seem to work now and I don't get the pink or green flashes between sources I used to get). So a replacement was the fix for mine..... :(

Posted on Sep 08, 2009

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SOURCE: Harman/kardon avr 247 no audio or LED display on the reciever

I've had the exact problem. HK in the states is no help, you need to deal with a company in Montreal (Jan Industries). Regular techs are unable to fix it without schematics that only authorized dealers have and the manufacturer. This problem happened to me just after 2 years and outside warranty. I've bought a Yamaha today.

Posted on Apr 03, 2010

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1 Answer

Monitor output signal


Email or call the manufacturer

http://www.harmankardon.com/EN-US/Products/Pages/ProductSupportDetails.aspx?PID=AVR%20254

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The resolution button only works for video being processed through the reciever.

If this is the case- if you are using a set top video decoder for digital TV, the real issue may be related to the set top box. They do have an issue with certain boxes when switching between modes.

If you do not have a manual, download one here, and also check some of the supplements/updates as well:
http://www.harmankardon.com/EN-US/Products/Pages/ProductSupportDetails.aspx?PID=AVR 254

There is also a software upgrade available that you can download and connect your computer to the reciever and perform the upgrade following their instructions.

If the both the remote button and front panel do not work, you may not have the right TV or monitor code entered in. This can happen with universal remotes even. There may have been a firmware change made in the TV or monitor that would have resulted with a different entry code. If there is more than one code- try them all to find the one that does work correctly or do a code search.

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ok
The reason your receiver is causing you issues is cause of a 2 time Delay fuse's on the transformer board all you have to do is to by pass them.
Check the connector on the top front of the HDMI board. at the bottom of the connector it tells you the voltage of each wire the middle one is GND. should read 1.8v and 5.6v if the 5.6v line is dead. you key's in the front panel and sometimes video and audio as well.. will also stop working. all you have to do is to by pass them.

I will be posting a video later today on how to fix this issue. Regards,
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1 Answer

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I just recently had this problem for the second time, first time I had the unit replaced. This latest time I perfromed the firware upgrade and the issue was resolved. Follow this link http://www.harmankardon.com/EN-US/Products/Pages/ProductDetails.aspx?PID=AVR%20254
then select "Product Updates" you can download the firmware from there. Be sure to read the PDF and follow the on screen instructions exactly. This process will erase all your stting so you'll have to reconfigure all your sources and settings upon completion. Good Luck.

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5 Answers

Harmon AVR 254 No Video, No Sound.


ok
The reason your receiver is causing you issues is cause of a 2 time Delay fuse's on the transformer board all you have to do is to by pass them.
Check the connector on the top front of the HDMI board. at the bottom of the connector it tells you the voltage of each wire the middle one is GND. should read 1.8v and 5.6v if the 5.6v line is dead. you key's in the front panel and sometimes video and audio as well.. will also stop working. all you have to do is to by pass them.

I will be posting a video later today on how to fix this issue. Regards,
Search for AVR 254/354 fix

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1 Answer

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I am having the same problems with my AVR 254, did you find a solution?

Thanks

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