Question about Harman Multimedia AVR-254
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Posted on Jan 02, 2017
Mine was replaced by HK under warranty with a brand new one with the latest firmware. I had to wait about 2 months though to get a new one as opposed to a refurbished one. You have to demand it. Otherwise you get the refurb. My new one hasn't exhibited any issues and everything seems to work better than before (PS3 menu "clicks" all seem to work now and I don't get the pink or green flashes between sources I used to get). So a replacement was the fix for mine..... :(
Posted on Sep 08, 2009
I've had the exact problem. HK in the states is no help, you need to deal with a company in Montreal (Jan Industries). Regular techs are unable to fix it without schematics that only authorized dealers have and the manufacturer. This problem happened to me just after 2 years and outside warranty. I've bought a Yamaha today.
Posted on Apr 03, 2010
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