Question about Computers & Internet
This can be caused by a virus, or it may just be that Windows has got a fault that's stopping the desktop appearing as it should.
(this is just a basic repair, to get you control for now. It may or may not fix the problem permanently as it can be caused by several different things)
If it's just Windows at fault, you can gain control usually by doing this:-
Press CTRL & ALT & DEL at the same time to get the TASK MANAGER box appear. Click on the APPLICATIONS tab. Click NEW TASK. Type EXPLORER.EXE (you don't need to type it in Capitals) Click OK, and a File Explorer box 'should' appear, as well as the usual task bar at the bottom of the screen. In most cases of just Windows getting stuck, this will fix it.
Restart the PC now and see if the problem has been fixed. If it has not, then it's most likely you have a common type of virus removing your desktop. You will need to do the above steps again, and run your antivirus software (i recommend Clamwin, Malwarebytes, and Threatfire for virus removing/detection).
Note that if when showing the background/desktop image, you don't get to see a mouse pointer, this is different, it indicates that your operating system has a more serious problem. If no mouse pointer is visible, try pressing your CAPS LOCK key on and off and see if the keyboard's Caps Lock indicator light goes on & off. If it does not even after a minute, then the PC has crashed completely, and you most likely will need to have somebody restore your operating system.
Good luck :)
Posted on Nov 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 18, 2013 | Apple Mac Mini Desktop
Enable Log-On Screen
Windows, by default, is set to show the Welcome screen during startup.
To enable the log-on screen to show, go to "Start" menu and select "Control Panel".
In the control panel, click on "User Accounts".
In the "User Accounts" dialog-box, click "Change the way users log on or off" and uncheck the "Welcome Screen" option.
Click "Apply Options" to save the changes.
Change Log-On Screen Background Color
To change the log-on screen background color, go to the "Start" menu and click on "Run".
In the run dialog-box, type "mspaint" as the name of the program to "Open".
Click on "OK". In the "Paint" window that opens, select "Colors" from the main menu and click on "Edit Colors". In the "Edit Colors" dialog-box, select "Define custom colors".
Here pick the color of your choice and note down the "Red", "Green" and "Blue" values.
Write down these values somewhere.
Click "Cancel" and close the paint window without saving. Now, go to the "Start" menu, click "Run" and enter "regedit" as the name of the program to "Open".
In the registry editor, navigate to HKEY_USERS\.DEFAULT\CONTROL PANEL\COLORS and double-click the "Background" string.
In the "Edit String" dialog-box that opens up, change the values in the "Value data" field to the red, green and blue color values that you wrote down (e.g. 75 78 173).
The default value will be 0 78 152. Enter the values in the correct red-green-blue order, separated by a space. Close the registry editor and log off to see the changes.
Put Image in Log-On Screen Background
To put your favorite picture in the background of the log-on screen, click "Start", then "Run", and type in "regedit". In the registry editor, navigate to HKEY_USERS\.DEFAULT\CONTROL PANEL\DESKTOP and double-click the string "Wallpaper". In the "Edit String" dialog-box that opens up, enter the full path and filename of the image that you want to use as the background. The image must be in .bmp format. Click "OK" and close the registry editor. Log off to see the changes. hope this helps
Oct 03, 2012 | Microsoft Windows XP Home Edition for PC
Apr 04, 2011 | Sony Playstation 3 (PS3) Console
Aug 30, 2010 | Dell Inspiron Mini 10 Notebook
Feb 16, 2010 | Computers & Internet
Oct 27, 2009 | Acer Aspire One PC Notebook
Feb 02, 2009 | Clothing Accessories
May 20, 2008 | E-Machines eMachines Desktop PC
Apr 08, 2008 | Audio Players & Recorders
51 people viewed this question
Usually answered in minutes!