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I get an error message on my computer when trying to =scan that the printer and computer cannot sync

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Having error messages during canning, error


I think you did scanning directly from your printer, you should scan from the computer, just go to my computer and look for your scanner. Then you can scan whatever you wanted to.

Sep 29, 2009 | HP Deskjet F4100 All-In-One InkJet Printer

1 Answer

My hp deskjet printer can not copy or scan


Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

Sep 12, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Trying to scan I get the error message ''A Sharing violation occur


Create a new windows user account .Try to scan the document in the new admin user account.

Aug 17, 2009 | Lexmark X5495 Printer

1 Answer

Scanner not working


Hi Jkey !

As per the information you have provided, I understand that you are receiving an error "No scan option refer to the documentation" on the printer, when you try to print from the front panel of the printer (I mean from the printer's side).

However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

To check the communication perform the below steps:

IF the printer is connected via USB cable, then perform below steps:
Useful scripts For Windows XP:


To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are able to scan fine using the above steps, please write back to me along with the exact error message.

With Regards
Mike.

Jun 27, 2009 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Keep getting scanning error message


How do you have the HP6110 connected to your system? This problem can sometimes be caused by using to long a cable between the computer and the multifunction printer. I would use a short cable (6 foot or less) to make sure that it's not a communications problem. This ususally manifests itself with an error message while scanning although the printing function work ok.

Apr 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error messages appear when scanning from glass to macbook.


Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
PREM

Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Scan problem with HP Officejet J5700: When I press scan the screen shows "No scan options, refer to device documentation for troubleshooting"


This particular error message is in regards with the software of the printer. Its either your printer is not communicating with the computer software for scanning or your firewall is blocking the software. But before we proceed with any troubleshooting steps why don't you check if you have hp solution center or hp director in your computer. If you have any of this two softwares try to scan usig it. If it will have an error message try to send any feedbacks

Nov 28, 2008 | HP Office Equipment & Supplies

1 Answer

Error message


Hi-

Its the operating system on the computer since it won't accept this types of images in your computer. Try saving the scanned document on a different folder/ or in your desktop. If everything fails, reformat your computer.

Hope this helps

Mar 16, 2008 | Epson Stylus Photo RX620 All-In-One InkJet...

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