Question about Panasonic TH-42PZ77U TV
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Posted on Jan 02, 2017
This is a known fault. John Lewis in the UK sent out an engineer under their 5 yr TV guarantee and completed the firmware upgrade for me. The only other store to compare with them for price and service is Richer Sounds but I believe you now have to buy the warranty for 10% of the purchase price. This problem will persist unless the upgrade is completed. For those of you in the UK, I would insist the seller repairs the problem under the Sale of Goods and Services Act as the TV is not fit for purpose without the upgrade. You have 6 yrs (not a year or 6 months) to claim under this Act.
Posted on Feb 13, 2010
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