Question about Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera

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I dropped the camera and now its not working. the lens is stuck.is there anyway i can fix it? or should i get a new camera? :(

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Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 08, 2010

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Camera lens stuck!


Hello Friend,
First i would let you know that the Brand Vivitar is one of low quality cameras, it's sad but it's true.
Now regarding the issue that you have with the lens, you probably drop it because this the only way to have the lens stuck. but anyway, to repair it it will cost you more than a new one. and again i suggest to buy a branded camera like Canon,Sony,Nikon,Panasonic ... these are top quality cameras and you will not have any problem for life except if you drop it ;)
Best Regards,

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Dropped the Camera, Lens is stuck open


I already tried posting this but I think it falied. Just in case, here it is again!

I just now fixed my own Nikon S220 (very similar to 210) which suffered the same fate as yours. However, I laid my camera down on a cushioned foot-rest (you could use a couch cushion or pillow on a table) with the lens facing UP, pressed down on both sides of lens front gently yet firmly, and BAM, the lens went back in all the way. I turned the power back on and the camera is good as new (except for the small dent from the fall of course).

I suggest you try this before spending $100 on repairs and/or buying a new camera!

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I have a Nikon D40, which I recently dropped. :( Camera seemed okay, but then I noticed later that the 18-55 lens was being less than cooperative. It now is stuck on 55 adn will not zoom out. It still...


It sound like the lens zoom has broken.
If other lens is ok and this lens still focuses automatically the conection is working.

Sorry to bring the bad news but it may cost less to get a new lens than to get it fixed.

Someone else might have an idea how to fix the zoom, good luck.

Jul 05, 2009 | Nikon D40 Digital Camera with G-II 18-55mm...

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Kodak camera dropped lens cockeyed stuck open


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 08, 2009 | Kodak EasyShare V1003 Digital Camera

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Zoom lens is stuck on my camera


Hey, my husband just fixed it! You just wiggle/bend the zoom lens, and you feel a "pop", and then the zoom retracts and you're fine! I was afraid to "break" it, but someone on vacation had the same problem and told him this solution a few weeks ago. So don't be afraid to use a little force-at least, in our case, it worked! Good luck.

Jan 26, 2009 | Fuji FinePix J10 Digital Camera

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the lens is what the camers sees somewhat like the human eyeball, you loose your eye you can't see, brake the lens the camera cant see

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Jammed digital zoom lens


For whatever reason, the lens has failed. This can be caused by many things: the lens motor has failed or is stuck, the gears involved in driving the lens have jammed, or, as pointed out previously, the lens itself, a series of tubes which fit into one another has become stuck. You can try GENTLY pressing down on the lens when you first power the camera to see if you can free up the stuck lens. If that doesn't work, I'm afraid you are going to have to get the camera serviced.
The clicking sound you're hearing is the lens trying to move itself. Unfortunately, it's probably not going to be fixed by pushing on the lens. You are going to have to get the camera serviced. Sorry!

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1 Answer

How can I fix the lens? It's stuck.... :(


There is no way to fix on your own. You would have to send into Casio.

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Lens stuck open


In a nutshell, this error happens when the lens gets stuck while trying to extend and comes slightly out of alignment. Particularly if it's been dropped while open. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

If your camera is still under warranty, the best thing you can do have Polaroid should fix it. If your camera is out of warranty, or if Polaroid refuses to repair it for free, the one thing you can try is to If you gently, and I do mean GENTLY push against the lens with the PALM of your hand as you turn it on, it may cause it to depress back into the camera. If that doesn't work, and you can't reset it or turn it on/off several times, then you may have to send it in for a repair estimate anyway.

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Camera will not power up correctly


Again the same old compact camera zoom lens problems - sand in lens, stuck AF motor, chewed up plastic gears...you only have to look at them wrong and they will die... (A very cynical camera repairer that has tried to repair these damn things soo often!!) Even cameras with internal lenses like the old Nikon 950/990/4500 still have troubles with stuck motors and broken lens parts. I despair - these things are just made to last the guarantee out (if that long) and die horribly afterwards!!

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