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I have a hp printer all in one i was having trouble with the scanner i got it working. When I scanned the picture it came out a differEnt color .It said to set the bitmap I did now it won't let me open the hpimage zone. WhaT CAN I DO?

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Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

1 Answer

How do i use my scanner


If you have loaded the software for the printer/scanner.
Go to your HP director Icon and start this program.
you should see your Scanner / printer listed under Select device.

You can place a document/picture in the document feeder on top.
OR you can place the document / picture directly on the glass.
(Lift the hinged lid to reveal the scanner glass)
Don't worry the document feeder uses a different scan wand.
Now document / picture in place select the Scan document or Scan picture icon from the HP director. Depending on which type of document you have placed in / on the scanner.

Scanner should warm up then scan presenting you with a preview image. From here you can decide what and where to go.

You are not limited to just the HP director.
Other applications can use the twain source to activate your scanner software. This will transfer the scan to your application.
Irfanview is a prime example. Image viewer that will let you "Acquire" and image from you scanner. Be sure to select the twain source.

Good luck!


Nov 10, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

HP Photosmart C4180 scanner


Unfortunately Vista has problems with many printers. (Or maybe I should say many printers have trouble with Vista.)

HP has a work around that allows you to scan without using the Scan button. Go to:

C4180 Scan Work Around

They give you 2 options to scan using programs on your system

Thanks for using Fixya.

Wayne

Aug 28, 2009 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

USB NOT CONNECTED ERROR WHEN IT IS CONNECTED


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

May 05, 2009 | HP Photosmart C4250 Multifunction Photo...

1 Answer

HP PSC 1315 and Vista, to scan a text, not a picture


Just to try....

The Scanner software should have an option to choose image or text, image and text etc.. Look for that first.

Do a scan but before you do and run through the process as you normally would.

Put the printer/scanner CD in the carriage cancel auto-start. My HP different type but... does not always see/grab ALL of the scanner files on an install. Sometimes however, it will go looking for the files it needs and grab them off of the CD when it actually NEEDS them. When you try to actually to the scan. Otherwise the printer probably works perfectly right.

If you want to check it out just for the sake of it. Look in Windows explorer - control panel and see if there is actually a scanner listed or just a printer? Good luck!

Feb 20, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Scanned pictures are black and white


if the unit makes color copies correctly, the scanner is working correctly, the application you are scanning to sets the size, resolution, color/b&w, etc. you will need to enter into the application and set it for color.

if u have any ?'s let us know, we will Fix Ya.

clarkco

Feb 06, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Trouble with Scanner


Hi Elizabeth,
Different post, same message :)
This is a common complaint.. Are you running Vista, by any chance? The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP Pro L7650) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Scanning


1. Check if the color cartridge is not empty

2. Find and click twice the printer and faxes icon in control panel and choose C3180 printer.

3. Right click and choose preferences.

4. There you can search in the preferences menu to set your printer and print in color.

Feb 03, 2008 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

CAN NOT SCAN FROM PRINTER TO COMPUTER


New Computer is it? Vista- yes? Big troubles with drivers for scanners from vista. Scanners have a built in processor that runs all its operations on command from the computer. Vista is not speaking the same language the scanner wants to hear. Got onto HP tech support- I don't hold out much hope for you re this.

Jul 08, 2007 | HP PSC 1610v All-in-One Printer

1 Answer

No picture image when scanning


This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Jun 14, 2007 | HP Scanjet 5500c Flatbed Scanner

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