Question about Napoleon 36" Zero Clearance Top/Rear Vent Natural Gas Fireplace with Black Door

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I was told to bypass the thermostat by shorting the two connector wires. The fireplace lit so I replaced the thermostat with another two wire milliamp thermostat unit.Fireplace worked for about three weeks then stopped. Then it would only light with the two wires connected. Now does not light period. Is there anyway that I can troubleshoot this problem using a volt/ohm meter?

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: fireplace clicks and shuts off when running

There are a few things that could be causing this problem. The most common resolution to this problem is making sure the thermo couple is screwed tight into the valve. While looking at the gas control valve, you'll see a few wires and small metal tubes going into it. The one you want to tighten is the tube that is copper. Even if you get only a half a turn on the little brass fitting that's holding it screwed in, that's usually enough. If that doesn't do the trick let me know and I'll get back to you with some other things to try.

Posted on Jan 26, 2009

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SOURCE: Montego gas fireplace

There is a product that I use when servicing gas fireplaces that works pretty good. Google search "Rutland White Off". In a lot of cases it takes just about everything off and the glass looks brand new. If it went to long without being cleaned, it could be permanently baked into the glass. As far as removing the glass, every manufacturer uses there own style of clip. Check around the bottom of the fireplace where the controls are for a latch or possibly screws that are holding it in place, sorry, without looking at it, it's pretty hard to answer that part of your question

Posted on Jan 26, 2009

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SOURCE: black soot on glass and black smoke comes out

In order to change or "convert" your Natural Gas fireplace to Propane there are several parts that need to be changed. First you need a part called an oriface. There is one for each burner (you may or may not have more than one) and one for the pilot. There may also be a pressure regulator somewhere in the pilot system. Some fireplace units require the entire burner and or pilot assembly to be changed. You also have to change the pressure regulator on the main gas valve, once again your unit may require you to change the entire valve. The fireplace manufacturer or the store where the fireplace was purchased will have to tell you what the parts are. This is a pretty technical process. If you do not get the pressures correct in the conversion your sooting problem will continue. Depending on your skill level you may want to call a fireplace professional. But be sure he/she knows what they are doing. Some service people can't get a conversion right.

Posted on Apr 29, 2009

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SOURCE: How do I install a gas fireplace intact/flue?

you cant. a clearance of 3 inches must be maintained to combustibles where you penetrate the roof.you shouldn't be overly concerned about this small area.

Posted on Sep 19, 2009

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SOURCE: fireplace will not stay lit and pilot light is on

This sounds like the high temperature switch has failed and is telling the unit to shut down after it gets started, the pilot has to be lit for the main gas valve to turn on when the thermostat calls for heat, The main burner comes on and stays on until the thermostat is satisfied and tells it to shut off, you dont say if there is a blower in this unit, if there is a blower after the main flame comes on the unit heats up it turns on the blower if equiped. If the blower fails to turn on the unit would be shut down on overtemp as the firebox would get to hot and be in danger of causeing a fire. if no blower there still is an overtemp switch that shuts the unit down if it gets to hot or the switch is bad, it could be a bad overtemp switch or if equiped a bad blower motor or even a plugged chimney as this would also cause a overheat ing condition. Hope This Helps Don

Posted on Dec 02, 2009

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