Question about Samsung Cameras
The problem as you can see is lens related. You are gonna have to do this to try and push the lens in. First up remove the battery and hold for a minute. Put it back in and when you hear the camera powering up, help push the lens in, gently. Most of the times, the obstruction is nothing more than tiny particles of dust in the lens gears and you can clear it with little force. If it does not go inside, then we are looking at a much more serious mechanical obstruction and its time for a call to samsung's service center. If you are in the US contact 1-800-SAMSUNG (1-800-726-7864) for shipping instructions. If you are located outside the US, then let me know and I will get you the contact info for your country/region.
Posted on Nov 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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