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Printer not printing info box says 2 documents in queue andone has been deletling for 30 minutes whats up?

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Unplug printer for at least 10 seconds.

Posted on Nov 07, 2010

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What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

Jun 29, 2015 | Office Equipment & Supplies

1 Answer

I have a document stuck in the print queue, which won't cancel or restart, help!


Turn off printer for 2 minutes @ least, turn back on, or delete printer and re-install printer. Go to HPsupport website enter your printer model info update drivers.

Jan 28, 2012 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

There is one ( 1 ) printable item cancelled but cannot be removed, so my printer doesn't print. " it says 1 document in queue. what shall I do ? thanks


Turn off your computer for about 2 minutes same with your printer. Then turn on your computer first and if you are already on your desktop turn on your printer. Then go control panel and click your printer and delete the queue document. Have a nice day!

Jun 09, 2011 | Office Equipment & Supplies

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

My printer does not print. I do not get any message either. What could be wrong? The toner lamp is illuminated, but the level should not be "too" low. Brother HL-2030.


Most of the time, this is caused by memory failure or when print command isn't responding. Suppose if you give a print command few hours back and it's wasn't printed successful, then the document to be printed should be in the print queue list. So, firstly check the print queue documents, and delete all the queues. in case you can't delete them, follow these steps, Start - Printers and Faxes - Double click your Printer Icon - Click on the Printer Tab - Select Cancel All Documents - Ok and close the dialog box and the printers and faxes window (note that your printer should be kept power On and connected to the Pc) Wait for few minutes and restart your system while you Power Off the printer. When the system boots up, also power on the printer and check if there's still the Print Queue. Now you can try printing documents if there's none, or you'd need to follow the same steps again. There are some more ways, but this solves most of the problem. So give it a try and let me know the result. Remember that your printer is connected properly to the Pc. Good luck.

May 18, 2010 | Brother HL-2040 Laser Printer

1 Answer

Wontprinto or scan from computer


1.check the printer set up in the Windows print screen
2. clear all document from the print queue in the PC.
3. unplug the printer for about 30 seconds then plug it back into the AC.
4. Reboot the PC
5. try printing your document again.

Apr 06, 2010 | Office Equipment & Supplies

1 Answer

I have a pdf document to print and it doesn't print it, and in the window box for the printer it says that 1 document is in queue (which I don't understand what queue means) and if I try to cancel the...


How large (how many pages) is the PDF document?
Try printing only the first page.
Then try only 5 pages at a time.

The queue is the disk area where the document (in print-out form) is held until the printer can service it (print it). This is known as "background printing".

Oct 07, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Printer will not print


First of all basics:
1. Make sure printer is switched on and connected to computer.
2. Go to Control Panel and then Printers and Faxes. Double click the icon for your printer. When box appears click on Printer then make sure that "Use printer offline" is not checked. If it is, left click to uncheck this option.
3. If there is a queue of documents waiting to be printed then again click on Printer and click on Cancel all documents. This should clear the backlog. Restart the computer and follow step 3 again to make sure the print queue is empty before attempting to print anything.

Jun 10, 2009 | HP Photosmart D7460 Printer

1 Answer

Very, very slow printing


I don't know the make/model of the printer, but I can mention a few possibilities.

1) If your printer is set for PostScript (PS) language, versus PCL , it normally takes longer to print.

2) If this printer is fairly new, check for old Printers installed that are no longer connected to the computer/network. See if there are still print jobs in the queues. A missing printer with jobs still in queue will keep polling the system and eating up processing time.

3) If this printer is a laser printer, it may have to wake-up and warm-up before printing.

Nov 23, 2008 | Acer Aspire 5100-3357 Notebook

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