Question about LaCie Big Disk Extreme (300797U) 1000 GB Hard Drive

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LaCie Big Disk Extreme 1000 GB Hard Drive - A year ago the HDD stopped working, no blue light, no sound of the drivers or spinning fan. I tried to change the cables of the power adapter couple of time but it didn't work. Then I open the HDD and I checked if any cable or cheap was unplugged or broken, i unplugged everything and then I plugged it back as it was. Again nothing happened. I was sure I killed the HDD but i kept it aside. Last week I tried to plug it again and the power was on again, everything but the fan and the fact that computer says that the drive is unreadable (i have a mac OX 10.6) and then I tried it on a XP and even though the system notifies on a new hardware it fails to show the drive. I read on Lacie's website that there might be some problem with LaCie Big Disk Extreme 1TB on mac ox 10.6, but I doubt it is the case since it doesn't work on XP as well. Though the HDD formatted to mac and I know that sometimes XP doesn't recognize drives which are not formatted to FAT. On the disk utility I have the option to re-format the drive and I guess that it will be usable again but I struggle so hard because I have some important data on it. you have any solution? should i try to plug it to 10.5 any way? should i try to plug it to other HDD cover ? I have another HDD, but it has only drive not 2 as in the EXTREME HDD. or any other solutions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 42 Answers

SOURCE: help

Take it in, controller may have malf'ed when it got unplugged, been known to happen.

Posted on Dec 09, 2007

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SOURCE: Lacie drive won't mount

Ive solved the Whole Lacie wont mount problem.... Thanks to Lacie support center, Best Buy, The internet and several Tech shops I took my crashed lacie d2 quadra 500 GB hard drive to for help when it crashed. They didn;t help and none of the stuff I bought helped either. Here is the solution: Take any of your crashed lacie Hard drives (That are clicking and making a noise to a Windows OS) FOOTNOTE: NO MATTER WHAT ANYONE SAYS, YOUR LACIE HAS NOT CRASHED AND DOES NOT NEED DATA RECOVERY$$$$$$$$ Take it to a Windows (XP worked on mine) install your lacie one button disk, after its installed properly, Run the lacie one button recovery by clicking the blinking and clicking switch on the hard drive the program will come up and show the Lacie Hard drive. Go to windows control panel and run add hardware program and search once. (if it hasnt mounted it will not find it) just let the search go through once and after it says can-not find hardware leave it open. Go to My Computer and open it, keep the window open that shows all of your drives. Wait about 4-8 hours depending on what you have going on (go to the movies or go to sleep) and come back and your lacie drive will be mounted. (THIS IS NOT THE LAST STEP- DONT GET HAPPY YET) This is whats going to burn your attitude to a new level. The Lacie Hard drive is SUPER un responsive. I advise opening just the main window and taking a look at all the folders and files you have on them. ( i solved mine by simply erasing the Video files. Final cut pro cache folders etc.) if you use your hard drive for things like editing video and audio then more than likely your drive is slightly corrupted (don't get angry) this does not mean its trashed, it means that there is a problem with file structure and a single or several files confused the hard drive. Once again your lacie is not trash. I used mine for video editing in Final cut Pro, and Audio in Pro Tools, among other things like saving photos and software, etc... Just take the time to simply delete what you know you dont need.. or even better, format the entire drive and it will be like new. Another step you can take in mounting your Lacie is to download Mac Drive 7, install it on a PC- not MAC, this process WILL NOT work on a MAC (none of these steps will work on a mac- Trust me, not matter what these nerds say, dont believe that it will- its going to cost you.) Install the Mac Drive 7 on a pc, run the Error Check and repair function and it will take about an hour depending on what you have on your drive and how many errors are found. and It will fix the drive. As stated previously - these steps will ONLY MOUNT YOUR DRIVE. Access to the files and folders on your drive will be very unresponsive. Basically if you plan on copying a movie to your desktop forget about it. 30Mb would take about 2 hours. 6Kb took close to 4 mins to copy from the lacie. You wont be able to back it up so forget about that too. Just follow the begining steps and find out what has done this to your Lacie (you know what it is!). As stated previously- I used my LACIE D2 qudra 500 GB Hard drive (that is only 6 months used) for average things like downloading, uploading, saving, etc... the same things you do, Plus I ran Final Cut Pro, Pro Tools, Logic Pro, and a S**T load of other programs on this drive and what confused or "Corrupted" my lacie and made it BLINK, CLICK, and make STRANGE

Posted on Mar 19, 2008

Crankstart
  • 696 Answers

SOURCE: trouble seeing my lacie drive possible mounting issue

Hello,

It sounds like the RAID controller in the LAcie drive may have failed. When this happens generally the data on the drive is left intact but you will require a new casing for the drives and the help of a data recovery pro to get the files off before you can re-initialize the set. Unfortunately all the good free/cheap utilities work only on single drives so you will need the help of a pro with high level software and additional equipment to retrieve the files.

If you are in North America I would recommend Armor-IT Data Recovery, they're listed in the FixYa service database for most US states. If you're outside North America, post your location and I will help you find an appropriate service.


Chris

Posted on May 29, 2009

Crankstart
  • 696 Answers

SOURCE: LaCie Big Disk Extreme 1TB Hard Drive - continuous beep, no power

Hi, Lacie isn't very forthcoming with beep codes but it definitely means one of the two. You can try moving the hard drive into a new enclosure, if it works it was the enclosure, if not the HDD. Hate to say it but warranty on these drives is a moot point the moment unique data is stored on them as you can't even diagnose the problem properly without voiding it and no drive manufacturer will waranty data. If you have no unique data and it's under warranty, send it back. If you have unique data on it that you value, take it to a local computer store and have them move the drive to a new external enclosure and test it. If it works, you're done. If it doesn't, you've confirmed that the HDD is faulty and you will need the help of a data recovery Pro. If the latter is the case, reply by commenting here with your location (country, state city) and I'll recommend a closeby facility for you. Chris

Posted on Jun 05, 2009

  • 1768 Answers

SOURCE: LaCie Big Disk 500GB not showing up

1. the usb connector in the PC may have a broken board contact needs soldering or replacement.
2. there may be a broken USB cord to the external usb drive
3. the electronic controller in the USB case may not be working.
4. A new case may be needed with a new controller.

Posted on Jul 08, 2010

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