Question about Motorola Mobility TracFone w175 PayAsYouGo Cell Phone

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Setup trac phone in rochester ny and tried using in NYC. Check call restrictions - 34 is displayed. What is the problem? Just got this phone a day ago.

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It means that you have moved areas from where the phone was originally set and the new area is supports a new or better technology or better carrier. It is also possible that your carrier assigned your connection to a wrong tower.

Sometimes, turning the battery off then removing the battery and sim for about 30 seconds and putting them back again does the trick. You can try that.

You can also master reset the phone. Just go to settings and look where you can master reset the phone however, doing this will restore the phone to it's factory settings; thus erasing all saved contacts and messages.

If none of the two works, you can call your provider to find out if they can send you a new sim or if they can walk you through a process of entering codes in your phone to make it work to your new location.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Posted on Nov 07, 2010

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1 Answer

Can't use phone, call out, get call restriction 34 message


see the link. Contact your telco.

Long after the fact, but in case someone searches for "call restrictions -34" info, as I did....

I called Tracfone Exec Resolutions Staff at 1-800-876-5753 and was helped very professionally by an agent. We found that the phone still identified with the first SIM card that I had installed, rather than the replacement I had installed in order to be in AT&T/Cingular network rather than T-Mobile. Within 15 minutes, he had walked me through entering one string of codes and a few parameter checks, turning on/off phone twice...I was then ready to go with a fully functioning Tracfone.

So, this issue can be resolved. Not sure if others problems will also be related to the SIM card issue, but it is a possibility. Hope this helps someone.

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I got this message today - "Check Call Restrictions -34" - on a recently activated T101g which has only ever had 1 SIM (ATT). It also showed an icon for "out of your service area". I turned off the phone and waited 15 minutes. When I turned it back on, it had a signal & worked fine. I turned it off and back on a ...

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1 Answer

I try to call my safe link phone says check call restrictions 34,how to I fix this!


Did you make at least one call per month on the tracfone? If not this maybe one of the reasons the call is restricted. You may have to manually receive your minutes for the month by: Pressing the menu key, when the prepaid menu appears press select. Go to redeem airtime or add airtime. If your screen displays a message scroll down and press ok until you see Card# or Airtime Pin. Enter 555 then press enter. If it says promotional code select no. Make sure you keep your safe link phone on to receive your minutes and see if that fix the problem. If that doesn't work you may have to call safe link at 1-800-378-1684.

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