Question about Motorola Mobility TracFone w175 PayAsYouGo Cell Phone

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Setup trac phone in rochester ny and tried using in NYC. Check call restrictions - 34 is displayed. What is the problem? Just got this phone a day ago.

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It means that you have moved areas from where the phone was originally set and the new area is supports a new or better technology or better carrier. It is also possible that your carrier assigned your connection to a wrong tower.

Sometimes, turning the battery off then removing the battery and sim for about 30 seconds and putting them back again does the trick. You can try that.

You can also master reset the phone. Just go to settings and look where you can master reset the phone however, doing this will restore the phone to it's factory settings; thus erasing all saved contacts and messages.

If none of the two works, you can call your provider to find out if they can send you a new sim or if they can walk you through a process of entering codes in your phone to make it work to your new location.

Thank you for using Fixya!

Posted on Nov 07, 2010

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