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When downloading Presto! VideoWorks I got an error. "Error at loading of ippIP library No DLLs were found in the waterfall procedure" When I try to access video/pictures it says the device is not connected. As well as these problems on the camera screen once plugged into the computer does not recognize that there is a memory card present though in the user's manual it said it would. How do I get my videos/pictures?

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5 Suggested Answers

SOURCE: Cannot Download pictures from camera to computer

I tried different card and it worked.  I'm waiting to contact SanDisk to solve the problem.  Hate to lose all the pictures.  Thanks for your help.

Posted on Oct 15, 2007

t00nz
  • 4738 Answers

SOURCE: Retrieving accidentally deleted digital photos from memory card (user error)

It's no problem at all to get deleted photos and videos back. Please see this post for several free software options that you can download:

http://camerarepair.blogspot.com/2007/12/recovering-those-accidentally-lost.html

Posted on Dec 14, 2007

IKnow
  • 68 Answers

SOURCE: Canon Camera - Memory Card error & Card locked error

Try reading the card independent of a camera i.e. on a computer or a photo kiosk to determine if the card is readable damaged

Posted on Jan 07, 2008

  • 1 Answer

SOURCE: Memory card I?O error

Hi All, Here is the actual company name and address. This is a Defective product so call Customer Service at 800-339-9960 or e-mail to support@dodmarketing.com and ask for an RMA number (Return Merchandise Authorization). All Returns require an authorization number.

DoD Marketing Inc. (ButterflyPhoto.com)
1764A New Durham Road
South Plainfield, N.J. 07080
Phone: 800-339-9960
Fax: (718) 743-2399

http://butterflyphoto.com/help.phtml?hid=6

Good Luck!

Posted on Sep 19, 2008

  • 8 Answers

SOURCE: i have purchased a junior

I have helped some users with the same problem.
I have uploaded the contents of the installation CD for users to download, since there is no website to do so.
Uninstall the previous installation, and ensure the camera is NOT connected to the computer while installing the software.
Use the application (photo impression included in the install CD) to pull the photos from the camera.
You can download the install CD here (188.81Mb): http://depositfiles.com/files/qmc5ykx6p
If you just after the user manual, I have uploaded that here (2.6Mb): http://www.filejumbo.com/Download/26D632AAF285B1D0
Hope this helps!

Posted on Jan 17, 2011

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