Question about Canon PowerShot A95 Digital Camera

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Pictures are distorted and purple sometimes when you first turn it on then they are ok sometimes

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This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.

Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on Nov 07, 2010

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Posted on Jan 02, 2017

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Call Canon for FREE REPAIRS

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1 Answer

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According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have.
Digital Camera Repair Blog

If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.

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